ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW)

The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) equips learners with the essential knowledge and practical skills needed to respond confidently to workplace medical emergencies. ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) covers core first aid competencies including cardiopulmonary resuscitation (CPR), use of an automated external defibrillator (AED), managing unconscious casualties, handling shock and minor injuries ensuring learners are prepared to act with calm and competence in critical situations.

Tailored for individuals who may be called upon to provide immediate assistance in professional settings, the course emphasises rapid assessment and effective intervention, all underpinned by recognised best practices in first aid. Learners will gain a clear understanding of ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) responsibilities, how to assess emergencies, and how to take decisive action to preserve life and reduce injury impact.

Delivered to a high standard by a distinguished awarding body based in the UK, this Level 3 Award not only boosts learner confidence but also strengthens workplace safety culture empowering learners to contribute proactively to emergency readiness in any environment.

All About ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW)

Course Overview

The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) is designed to provide learners with the essential knowledge and practical skills required to act as a workplace first aider. This one-day qualification focuses on the most common workplace emergencies and equips participants with the confidence to respond effectively until professional medical help arrives.

The course covers key areas such as cardiopulmonary resuscitation (CPR), use of an automated external defibrillator (AED), placing a casualty in the recovery position, and treating injuries such as bleeding, burns, and minor wounds. It also addresses medical emergencies like shock, choking, and seizures.

By enrolling in this course, participants gain a recognized certification that enhances workplace safety, ensures compliance with legal obligations, and builds life-saving skills that are valuable both professionally and personally.

Study Units

  • Role and Responsibilities of the Emergency First Aider
  • Emergency Assessment and Response
  • Managing External Bleeding and Minor Injuries
  • Emergency Situations – Seizures and Shock

To enroll in the ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW), learners must meet the following requirements:

  • Learners must be at least 16 years of age at the time of enrollment, as a certain level of maturity and responsibility is required to perform first aid duties.
  • No formal academic qualifications are needed, making this course accessible to beginners and professionals alike.
  • A basic understanding of English is recommended to follow the training sessions, safety instructions, and assessment requirements effectively.
  • Participants should be physically able to carry out essential first aid tasks such as performing CPR, placing casualties into the recovery position, and responding to emergency scenarios.
  • This course is suitable for individuals working in low-risk workplaces such as offices, retail, hospitality, education, and customer service sectors where health and safety regulations require a trained first aider.
  • It is also open to those with no prior first aid training who wish to gain practical, life-saving skills for both workplace and personal safety.
  • Employers can enroll staff to meet legal obligations under workplace health and safety laws while ensuring a safer environment for employees and visitors.
  • Employees who are nominated as workplace first aiders in low-risk environments such as offices, shops, schools, or hospitality settings.
  • Individuals who want to gain essential emergency first aid skills for both professional and personal use.
  • Employers seeking to train their staff in compliance with workplace health and safety regulations.
  • Supervisors, managers, and team leaders who are responsible for ensuring staff safety and responding to accidents.
  • Anyone with little or no prior first aid experience who wishes to build confidence in handling emergencies.
  • Volunteers, community workers, and individuals in customer-facing roles who may be required to assist in unexpected medical incidents.
  • Learners who want a short, practical, and recognized qualification that enhances their career opportunities and demonstrates responsibility in workplace safety.

Learning Outcomes

  • Understand the role, responsibilities, and legal requirements of a certified emergency first aider in the workplace.
  • Learn how to assess an incident quickly, ensure scene safety, and prioritize treatment in an emergency.
  • Gain practical skills in cardiopulmonary resuscitation (CPR) and the safe use of an automated external defibrillator (AED).
  • Develop the ability to place an unconscious casualty in the recovery position and monitor vital signs until professional help arrives.
  • Learn how to manage choking, bleeding, burns, wounds, fractures, and shock effectively.
  • Recognize and respond to common medical emergencies such as seizures, heart attacks, asthma attacks, and allergic reactions.
  • Build confidence to act calmly and effectively in real-life workplace emergencies, minimizing risks and saving lives.
  • Acquire the skills to maintain and check workplace first aid kits and record incidents accurately in line with health and safety requirements.

FAQs ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW)

The ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) equips learners with the essential knowledge and practical skills needed to respond confidently to workplace medical emergencies. ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) covers core first aid competencies including cardiopulmonary resuscitation (CPR), use of an automated external defibrillator (AED), managing unconscious casualties, handling shock and minor injuries ensuring learners are prepared to act with calm and competence in critical situations.

This course is designed for employees who are required to act as designated first aiders in low-risk workplaces such as offices, retail outlets, schools, hospitality, and customer service environments. It is equally beneficial for individuals who want to build the confidence and skills to respond effectively in emergency situations, whether at work or in everyday life. Volunteers, supervisors, and managers responsible for safety in community settings also find this qualification valuable. It helps learners become proactive in accident response and ensures they are prepared to handle medical emergencies.

The Emergency First Aid at Work (EFAW) course is usually delivered in a single day, making it a convenient and efficient option for busy employees and employers. Despite its short duration, it combines theory with extensive practical training, giving learners the opportunity to practice skills such as CPR, AED use, and managing bleeding or burns. The one-day format ensures that learners gain the most essential, workplace-relevant skills without disrupting work schedules for extended periods.

Workplace accidents and medical emergencies can happen at any time, and having trained first aiders ensures immediate, life-saving action can be taken. The EFAW qualification equips employees with the confidence and skills to provide care before professional medical help arrives, which can make a critical difference. It also helps organizations meet legal obligations under health and safety laws, reducing risks and potential liabilities. Employers benefit from improved safety culture, reduced downtime after incidents, and greater employee confidence. For learners, the qualification adds valuable skills that are respected across industries and enhance professional development.

Yes, the ICTQual AB Level 3 Award in Emergency First Aid at Work (EFAW) is recognized internationally and respected by employers across multiple sectors. The qualification follows global standards of workplace first aid training, ensuring that the skills learned—such as CPR, AED use, recovery position, and managing common emergencies—are universally applicable. Many multinational organizations accept this certificate as part of their compliance with occupational health and safety requirements. While local laws and regulations may differ, the training content is designed to meet both UK and international frameworks, making it highly transferable.

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