ProQual Level 2 Diploma in Healthcare and Social Care Support Skills

Are you ready to embark on a fulfilling career in healthcare and social care? The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is your gateway to success. This comprehensive qualification offers you the knowledge, practical skills, and competence needed to excel in this dynamic and rewarding field.

Why choose the ProQual Level 2 Diploma? Because it goes beyond the basics. We dive deep into the intricacies of healthcare and social care, equipping you with a broader understanding and a wider range of skills. From communication techniques to infection control, person-centered care to mental health and dementia support, our diploma covers it all.

Imagine being able to communicate effectively with individuals, their families, and multidisciplinary teams. Envision creating a safe environment where both individuals and staff thrive. Picture providing personalized care that respects the unique needs and preferences of each person you support. With the ProQual Level 2 Diploma, you’ll gain the practical skills to make it all happen.

But it doesn’t stop there. Safeguarding vulnerable individuals is a top priority in healthcare and social care, and our diploma ensures you’re prepared. You’ll learn to identify signs of abuse, respond appropriately, and implement measures to protect those in your care. Plus, our specialized modules on mental health and dementia care will give you the expertise to make a difference in these crucial areas.

By completing the ProQual Level 2 Diploma, you’ll demonstrate your competence and readiness to work in a variety of healthcare and social care settings. Whether you dream of becoming a healthcare assistant, a support worker, or advancing to higher-level qualifications, this diploma sets you on the path to success.

Don’t miss this opportunity to become a compassionate caregiver and make a positive impact on people’s lives. Enroll in the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills today and unlock a world of rewarding career opportunities. Your journey starts here.

Innovative College of Professional Studies (Private) Limited (ICPS) is offering ProQual Qualifications in association with Inspire College of Technologies (ICTQual)


All About ProQual Level 2 Diploma in Healthcare and Social Care Support Skills

Course Overview

The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is an extensive and esteemed qualification meticulously designed to furnish individuals with the essential knowledge, practical expertise, and proficiency requisite for success within the healthcare and social care sector. This diploma program surpasses foundational levels, providing an in-depth exploration of diverse facets of healthcare and social care, thus endowing learners with a broader comprehension and an expanded skill set.

Encompassing a wide array of subjects, the diploma addresses crucial areas such as communication skills, health and safety protocols, infection control, person-centered care, safeguarding, promotion of independence, and specialized fields like mental health and dementia care. Its comprehensive curriculum aptly prepares learners to address the intricate needs of individuals requiring healthcare and social care support.

Through a blend of theoretical learning and hands-on application, learners cultivate a profound appreciation of the principles and ethics underpinning healthcare and social care practices. They acquire vital communication skills, facilitating effective engagement with individuals, families, and interdisciplinary teams.

The ProQual Level 2 Diploma places significant emphasis on adhering to health and safety regulations, enabling learners to identify and mitigate potential risks, thereby fostering safe environments for both individuals and staff. Thorough exploration of infection control measures aims to minimize infection risks and enhance the well-being of individuals in healthcare and social care settings.

Central to the diploma is the principle of person-centered care, emphasizing the recognition and respect of individuals’ unique needs, preferences, and autonomy. Learners develop practical skills to perform personal care tasks with dignity and privacy, while also promoting independence.

Safeguarding vulnerable individuals constitutes a fundamental aspect of the diploma, equipping learners with the knowledge and skills to recognize signs of abuse, neglect, or harm, and to implement appropriate safeguarding measures to ensure individuals’ safety and well-being.

Additionally, the ProQual Level 2 Diploma offers specialized modules focusing on mental health and dementia care, enabling learners to gain deeper insights into these specific areas and deliver compassionate and effective support to individuals facing mental health challenges or living with dementia.

Successful completion of the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills demonstrates individuals’ competency and readiness to thrive in various healthcare and social care settings. This qualification unlocks diverse career pathways, including roles as healthcare assistants, support workers, care coordinators, or opportunities for further professional advancement.

The ProQual Level 2 Diploma equips learners with the requisite skills, knowledge, and confidence to positively impact the lives of individuals requiring healthcare and social care support. Serving as a springboard for professional growth within the dynamic and rewarding healthcare and social care landscape, this diploma paves the way for meaningful contributions and ongoing development.

Learning Outcomes

Upon completion of the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills, learners will achieve the following learning outcomes:

  1. Knowledge and Understanding: Acquire a comprehensive understanding of the principles and values that underpin healthcare and social care practices. Develop knowledge of ethical considerations, legal obligations, and professional standards relevant to the industry.
  2. Effective Communication: Master effective communication techniques, both verbal and non-verbal, to engage with individuals, their families, and multidisciplinary teams. Demonstrate active listening skills and empathy in order to establish rapport and build trust.
  3. Health and Safety: Understand health and safety regulations in healthcare and social care settings. Identify and mitigate potential risks to create safe environments for individuals and staff. Demonstrate knowledge of infection control measures to prevent the spread of infections and maintain a hygienic environment.
  4. Person-Centered Care: Apply person-centered approaches in providing care and support to individuals. Recognize and respect their autonomy, choices, and preferences. Tailor care to meet individual needs, promote independence, and maintain dignity and privacy.
  5. Safeguarding and Protection: Identify signs of abuse, neglect, or harm, and respond appropriately. Implement safeguarding measures to protect vulnerable individuals and ensure their safety and well-being. Adhere to ethical and legal responsibilities in safeguarding practices.
  6. Practical Skills Development: Develop practical skills necessary for providing hands-on care and support. Assist individuals with personal care tasks such as bathing, dressing, and feeding, while maintaining dignity and promoting independence. Manage challenging behaviors effectively.
  7. Specialized Areas: Gain specialized knowledge and skills in mental health and dementia care. Understand the unique needs and challenges faced by individuals in these areas. Provide compassionate and effective support to promote mental well-being and enhance the quality of life for individuals with dementia.
  8. Professional Growth: Demonstrate professionalism, reliability, and accountability in healthcare and social care settings. Recognize the importance of continuous professional development and seek opportunities for further learning and advancement within the sector.

The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills equips learners with the necessary knowledge, practical skills, and competence to provide compassionate care, maintain a safe environment, and make a positive impact on the lives of individuals in need of healthcare and social care support.

Admission Criteria

To enroll in the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills, learners are typically required to meet the following entry requirements:

  1. Age: Learners must be at least 16 years old. This ensures that individuals have the maturity and readiness to engage in the course content and responsibilities associated with working in healthcare and social care settings.
  2. Language Proficiency: As the course involves communication with individuals receiving care, a good command of the English language is essential. Learners should be able to understand and communicate effectively in English to ensure proper comprehension and delivery of healthcare and social care support.
  3. Educational Background: There are generally no specific educational qualifications required to enroll in this course. However, a basic level of literacy and numeracy skills is beneficial to comprehend course materials and complete assessments.
  4. Physical and Mental Fitness: Given the nature of the healthcare and social care sector, learners should have the physical and mental capabilities to carry out the required tasks safely and effectively. This includes being able to handle physical demands, such as assisting with personal care tasks, and maintaining emotional resilience when faced with challenging situations.
  5. Personal Attributes: Learners should possess qualities such as empathy, compassion, patience, and a genuine desire to help others. These attributes are vital for providing person-centered care and establishing positive relationships with individuals receiving support.

Ideal Candidate

The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is designed for individuals who have a passion for caring for others and aspire to pursue a career in the healthcare and social care sector. This course is ideal for:

  1. Aspiring Caregivers: Individuals who are new to the field and want to start their journey in healthcare and social care. This course provides a solid foundation of knowledge and skills necessary to excel in various care roles.
  2. Healthcare Assistants: Current or aspiring healthcare assistants who want to enhance their existing skills and expand their career opportunities. The diploma offers a comprehensive curriculum that goes beyond basic training, enabling healthcare assistants to provide high-quality care and support.
  3. Support Workers: Individuals working as support workers in healthcare and social care settings who want to broaden their knowledge and acquire a recognized qualification. This course equips support workers with the necessary competencies to deliver person-centered care and promote the well-being of individuals.
  4. Career Changers: Individuals who are transitioning from other industries and wish to embark on a new and fulfilling career in healthcare and social care. This course provides the essential knowledge and practical skills needed to succeed in this field.
  5. Personal Development Seekers: Individuals who have a personal interest in healthcare and social care and want to enhance their understanding of the sector. This course offers valuable insights and knowledge that can be applied to personal caregiving responsibilities or volunteer work.
  6. Progression to Higher Qualifications: Learners who aim to further their education and pursue higher-level qualifications in healthcare and social care. The ProQual Level 2 Diploma serves as a stepping stone for further studies and career advancement within the sector.

This course is suitable for individuals with a compassionate nature, excellent communication skills, and a genuine desire to make a positive impact on the lives of others. It provides the necessary knowledge, practical skills, and competence to succeed in various roles, including healthcare assistants, support workers, care coordinators, and more.

Key Takeaways

To achieve the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills; Candidates must achieve a minimum of 37 credits: a minimum of 25credits must be from the Level 2 units and the remaining 12 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units

Level 2 Units

Sr#Unit TitleCredit
Value
GLH
1Implement person centred approaches in health and social care533
2Principles of safeguarding and protection in health and social care326
3Assist in the administration of medication425
4Carry out personal hygiene for individuals unable to care for themselves323
5Support individuals with speech and language disorders to develop their communication skills428
6Perform the non-scrubbed circulating role for perioperative procedures323
7Minimise the risk of infection when transporting and storing healthcare waste320
8Assist in the issuing of prescribed items315
9Assist in the manufacture and assembly of medicinal products720
10Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products1040
11Support individuals to carry out their own health care procedures215
12Provide support for therapy sessions214
13Contribute to the discharge of individuals to carers214
14Paediatric Emergency First Aid110
15Introduction to communication in health, social care or children’s and young people’s settings3 23
16Support individuals to meet personal care needs216
17Contribute to the safe use of medical devices in the perioperative environment429
18Causes and Spread of Infection220
19Prepare documentation, materials, components and other items for the preparation of aseptic products610
20Introduction to duty of care in health, social care or children’s and young people’s settings19
21Provide support for mobility214
22Assist others to plan presentations216
23Order Routine Pharmaceutical Stock311
24Dementia Awareness217
25Move and position individuals in accordance with their plan of care426
26Support individuals to manage continence319
27Handle information in health and social care settings110
28The role of the health and social care worker214
29Obtain and test specimens from individuals212
30Prepare individuals for healthcare activities317
31Assist in planning and evaluating learning activities322
32Assist the practitioner to carry out health care activities213
33Minimise the risk of infection during the removal of used linen215
34Inform an individual of discharge arrangements213
35Understand the context of supporting individuals with learning disabilities435
36Select and wear appropriate personal protective equipment for work in health care settings215
37Monitor and maintain the environment and resources during and after clinical / therapeutic activities320
38Prepare and dress for scrubbed clinical roles428
39Care for individuals with naso-gastric tubes320
40The principles of Infection Prevention and Contro330
41Assist with the provision of a pharmacy service to meet individuals’ needs310
42Contribute to the effectiveness of teams35
43Introduction to personal development in health, social care or children’s and young people’s settings323
44Support individuals who are distressed321
45Support individuals undergoing healthcare activities322
46Prepare equipment for intraoperative cell salvage blood processing426
47Assist in receiving, handling and dispatching clinical specimens217
48Assist in the sale of medicines and products850
49Receive Pharmaceutical Stock39
50Prepare aseptic products1040
51Prepare and apply dressings and drains to individuals in the perioperative environment218
52Planning and Monitoring Work28
53Cleaning, Decontamination and Waste Management220
54Ensure your own Actions Reduce risks to Health and Safety28
55Introduction to equality and inclusion in health, social care or children’s and young people’s settings220
56Provide agreed support for foot care323
57Contribute to health and safety in health and social care433
58Support independence in the tasks of daily living533
59Prepare equipment for intraoperative cell salvage blood collection217
60Maintaining quality standards in the health sector18
61Emergency First Aid Skills110
62Assemble prescribed items315
63Support participation in learning and development activities323
64Provide support for sleep213
65Remove wound closure materials324
66Support individuals to eat and drink215
67Undertake agreed pressure area care430
68Meet food safety requirements when providing food and drink for individuals215
69Understand loss and grief in end of life care322
70Understand how to work in end of life care328
71Service improvements in the health sector215

Level 3 Units

Sr#Unit TitleCredit
Value
GLH
1Work with babies and young children to promote their development and learning645
2Engage in personal development in health, social care or children’s and young people’s settings310
3Support individuals with multiple conditions and/or disabilities431
4Support individuals who are bereaved430
5Prepare for and carry out extended feeding techniques427
6Provide support to continue recommended therapies320
7Insert and secure nasogastric tubes430
8Develop positive relationships with children and young people430
9Provide advice and information to enable parents to promote the health and well-being of their newborn
babies
322
10Facilitate and monitor housing and accommodation services to support individuals with mental health needs532
11Collaborate in the assessment of environmental and social support in the community423
12Influencing Others at Work16
13Care for the physical and nutritional needs of babies and young children645
14Support families who have a child with a disability323
15Support individuals to manage their finances3 20
16Obtain venous blood samples324
17Implement therapeutic group activities425
18Collate and communicate health information to individuals320
19Provide information and advice to individuals on eating to maintain optimum nutritional status538
20Assist in the implementation of programmes to increase mobility, movement and functional independence428
21Receive and handle clinical specimens within the sterile field430
22Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery538
23Make recommendations for the use of physical resources in a health setting533
24Maintaining quality standards in the health sector213
25Understand Models of Disability326
26Support individuals to access and use services and facilities425
27Promote and implement health and safety in health and social care643
28Support young people with a disability to make the transition into adulthood540
29Understand mental well-being and mental health promotion314
30Carry out vision screening427
31Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services535
32Implement hydrotherapy programmes for individuals and groups535
33Deliver exercise sessions to improve individuals’ health and wellbeing532
34Provide support to the surgical team when preparing individuals for operative and invasive procedures432
35Facilitate person centred assessment, planning, implementation and review645
36Work in partnership with families to support individuals427
37Support individuals to develop and run support groups324
38Monitor own work practice in health, social care or children’s and young people’s settings320
39Perform first line calibration on clinical equipment to ensure it is fit for use320
40Monitor and review individuals progress in relation to maintaining optimum nutritional status326
41Give presentations to groups426
42Support individuals in undertaking their chosen activities424
43Control the use of physical resources in a health setting325
44Support children and young people experiencing transitions328
45Promote communication in health, social care or children’s and young people’s settings310
46Contribute to the prevention of aggressive and abusive behaviour of people426
47Service improvement in the health sector320
48Understand the process and experience of dementia322
49Understand Physical Disability322
50Support individuals with a learning disability to access healthcare325
51Undertake urethral catheterisation processes428
52Promote good practice in handling information in health and social care settings216
53Understand mental health problems314
54Perform routine Electrocardiograph ECG Procedures430
55Undertake treatments and dressings of lesions and wounds425
56Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs637
57Administer oral nutritional products to individuals535
58Promote effective communication with individuals with sensory loss430
59Work with other professionals and agencies to support individuals with physical disability323
60Support individuals to access housing and accommodation services424
61Identify information requirements in a health context430
62Prepare and reproduce permanent radiographic images423
63Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use425
64Carry out wound drainage care432
65Prepare and provide surgical instrumentation and supplementary items for the surgical team643
66Care for a newly born baby when the mother is unable to do so432
67Understand Child and Young Person Development430
68Provide support to maintain and develop skills for everyday life428
69Facilitate learning and development activities to meet individual needs and preferences535
70Enable individuals with behavioural difficulties to develop strategies to change their behaviour841
71Reprocess endoscopy equipment430
72Support individuals with cognition and learning difficulties534
73Assist in testing individuals’ abilities prior to planning physical activities538
74Support individuals to manage dysphagia535
75Provide advice on foot care for individuals with diabetes323
76Transport, transfer and position individuals and equipment within the perioperative environment532
77Understand Sensory Loss321
78Support families who are affected by Acquired Brain Injury330
79Support individuals during a period of change429
80Perform intravenous cannulation434
81Care for individuals with urethral catheters430
82Conduct routine maintenance on clinical equipment430
83Assist and support individuals to use alternative and augmentative communication systems _AAC535
84Measure and record individuals’ body fluid balance in a perioperative environment423
85Support parents/carers to interact with and care for their newborn baby430
86Deliver training through demonstration and instruction321
87Principles for implementing duty of care in health, social care or children’s and young people’s settings15
88Promote Child and Young Person Development325
89Develop and sustain effective working relationships with staff in other agencies424
90Undertake physiological measurements323
91Undertake stoma care430
92Assure the effective functioning of radiographic image processing equipment425
93Operate equipment for intraoperative cell salvage blood collection540
94Advise and inform individuals on managing their condition531
95Assist others to monitor individuals’ progress in managing dysphagia538
96Support carers to meet the care needs of individuals530
97Maintain pharmaceutical stock34
98Anatomy and Physiology for Maternity Support Workers220
99Receive prescriptions from individuals315
100Understand how to support individuals with autistic spectrum conditions328
101Support Individuals with Specific Communication Needs535
102Obtain and test capillary blood samples430
103Support individuals at the end of life753
104Contribute to effective multidisciplinary team working320
105Analyse and present health related data and information430
106Remove wound drains427
107Develop activities and materials to enable individuals to reach specific communication goals538
108Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process539
109Support parents/carers and those in a parental role to care for babies during their first year536
110Obtain a client history322
111Manage the availability of physical resources to meet service delivery needs in a health setting533
112Administer medication to individuals, and monitor the effects530
113Assist in the Issuing of Pharmaceutical Stock45
114Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check411
115Promote equality and inclusion in health, social care or children’s and young people’s settings28
116Understand the impact of Acquired Brain Injury on individuals328
117Support individuals to live at home425
118Promote person centred approaches in health and social care641
119Undertake tissue viability risk assessments326
120Interact with and support individuals using telecommunications536
121Manufacture equipment or medical devices for individuals within healthcare430
122Provide support for individuals with communication and interaction difficulties539
123Monitor individuals’ progress in relation to managing their body weight and nutrition326
124Assist in implementing treatment programmes for individuals with severely reduced movement/mobility529
125Assist in the delivery of perioperative care and support to individuals431
126Examine the feet of individuals with diabetes432

Level 4 Units

Sr#Unit TitleCredit
Value
GLH
1Support disabled children and young people and those with specific requirements645
2Enable children and young people to understand their health and well-being538
3Develop and agree individualised care plans for babies and families538

FAQs for ProQual Level 2 Diploma in Healthcare and Social Care Support Skills

The ProQual Level 2 Diploma is a comprehensive qualification designed to equip learners with the necessary knowledge and practical skills required to excel in the healthcare and social care sector. It covers a wide range of topics, including communication, health and safety, person-centered care, safeguarding, mental health, and dementia care.

There are no specific formal entry requirements for this course. However, learners should have a genuine interest in healthcare and social care and possess basic English language and communication skills.

The duration of the course may vary depending on the mode of study and individual learning pace. Typically, it takes around 3-6 months to complete the certificate program. However, the flexibility of learning options allows learners to study at their own pace and balance other commitments.

Yes, many learning institutions offer the ProQual Level 2 Diploma as an online course. Online learning allows for flexibility, enabling you to study at your own pace and convenience.

Upon successful completion of the diploma, learners can pursue various roles in the healthcare and social care sector, including healthcare assistants, support workers, care coordinators, and more. The diploma also serves as a pathway to higher-level qualifications and career advancement.

Yes, the ProQual Level 2 Diploma is widely recognized by employers and the healthcare and social care industry. It demonstrates that you have acquired the necessary knowledge and skills to provide quality care and support to individuals.

Yes, the diploma includes practical assessments to ensure learners can apply their knowledge and skills in real-life scenarios. These assessments are designed to assess your competence and readiness to work in the field.

Absolutely! The ProQual Level 2 Diploma serves as a foundation for further studies and career development. Many learners choose to pursue higher-level qualifications, such as the Level 3 Diploma, to expand their expertise and career opportunities.

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