The ICTQual Level 1 Award in Incident / Accident Investigation is a foundational training programme designed to equip individuals with essential knowledge and practical skills for investigating workplace incidents and accidents. Whether in construction, manufacturing, healthcare, or office-based environments, understanding how to manage and respond to workplace incidents is crucial for maintaining safety, compliance, and organisational integrity. This course provides a structured introduction to the principles and procedures involved in conducting effective investigations into workplace incidents and accidents. This ICTQual Level 1 Award in Incident / Accident Investigation also supports employers in fostering a proactive safety culture, ensuring compliance with occupational health and safety standards, and reducing operational risks through proper incident handling.
Participants will gain insights into legal responsibilities, documentation standards, and best practices in incident response. By the end of the course, learners will be confident in their ability to contribute to a safer work environment by accurately reporting and analysing workplace incidents and supporting continuous improvement. It covers essential topics such as identifying root causes, gathering evidence, reporting findings, and recommending corrective actions to prevent recurrence. The ICTQual Level 1 Award in Incident / Accident Investigation is ideal for supervisors, team leaders, health and safety representatives, and anyone involved in workplace risk management. It also serves as a stepping stone to professional development for those considering careers in safety management or regulatory compliance.
The ICTQual Level 1 Award in Incident / Accident Investigation is an essential qualification for anyone committed to promoting workplace safety and compliance. With its practical focus and industry relevance, this course prepares learners to take a proactive role in incident response and prevention within any work setting. The Level 1 Award in Incident / Accident Investigation is an introductory qualification that covers the fundamental principles and practices of incident and accident investigation. The course is structured to provide learners with a clear understanding of the investigation process, including how to gather and analyze information, identify contributing factors, and develop recommendations for improvement.
All About ICTQual Level 1 Award in Incident / Accident Investigation
Course Overview
The ICTQual Level 1 Award in Incident / Accident Investigation is a practical, introductory course that equips learners with the fundamental skills needed to identify, report, and analyse workplace incidents and accidents. Designed to improve workplace safety and promote a culture of accountability, this course is suitable for individuals in various sectors, including construction, manufacturing, logistics, retail, and healthcare.
Through interactive learning and real-world case studies, participants gain an understanding of investigation procedures, evidence collection, root cause analysis, and report writing. The course also highlights the importance of compliance with health and safety legislation and how effective incident investigations can prevent future occurrences.
This qualification provides a strong foundation for those new to health and safety roles, as well as for team members who are tasked with supporting their organisation’s safety management systems. By the end of the course, learners will be confident in contributing to incident prevention and promoting safer working environments.
Whether you’re looking to upskill or begin a career in occupational safety, the ICTQual Level 1 Award helps build essential investigative competencies aligned with industry best practices and legal requirements.
Study Units
- Introduction to Incident / Accident Investigation
- Legal and Regulatory Requirements
- The Investigation Process
- Gathering Evidence
- Analyzing Information
- Reporting and Recommendations
To enrol in the ICTQual Level 1 Award in Incident / Accident Investigation, applicants must meet the following minimum criteria:
- Minimum Age: 16 years and above
- Educational Background: No formal qualifications required; basic reading and writing skills are recommended
- Work Experience: No prior experience needed; course is suitable for beginners and entry-level staff
- Language Proficiency: Basic proficiency in English (spoken and written) to engage with course content and complete assessments
The ICTQual Level 1 Award in Incident / Accident Investigation is designed for individuals who are responsible for maintaining safety in the workplace or who are beginning their journey in occupational health and safety. This course is ideal for:
- Supervisors and team leaders across all industries
- Health and safety representatives and committee members
- Employees responsible for reporting or responding to workplace incidents
- New entrants to the field of occupational health and safety
- Individuals seeking a foundation in accident investigation procedures
- Staff involved in compliance, auditing, or workplace risk assessments
This course is particularly suitable for those looking to build essential safety investigation skills and contribute to creating a safer, more accountable working environment.
Learning Outcomes
Introduction to Incident / Accident Investigation
- Understand the purpose and importance of investigating workplace incidents and accidents
- Recognise common types of incidents and their potential impact on safety and operations
- Identify the roles and responsibilities of those involved in investigations
Legal and Regulatory Requirements
- Understand key health and safety laws relevant to incident investigation
- Identify the legal obligations for reporting and documenting workplace accidents
- Recognise the implications of non-compliance for individuals and organisations
The Investigation Process
- Describe the key stages of a structured investigation process
- Understand how to plan and initiate an investigation following an incident
- Identify the importance of objectivity and accuracy in the investigation process
Gathering Evidence
- Learn how to collect physical, documentary, and testimonial evidence effectively
- Understand best practices for conducting interviews with witnesses
- Recognise the importance of preserving evidence for accurate analysis
Analyzing Information
- Apply basic root cause analysis techniques to identify contributing factors
- Differentiate between direct, indirect, and underlying causes of incidents
- Use collected data to form a clear and accurate understanding of events
Reporting and Recommendations
- Prepare concise, factual, and structured investigation reports
- Present findings clearly with appropriate conclusions and recommendations
- Propose corrective and preventive actions to improve workplace safety
FAQs ICTQual Level 1 Award in Incident / Accident Investigation
