The QualCert Level 2 Certificate in Facilities Management is a professionally developed qualification designed to introduce learners to the core principles and responsibilities within the facilities management sector. This course is suitable for individuals starting their career in facilities management, as well as current employees looking to gain a recognised qualification that supports their knowledge of workplace safety, maintenance, and operational procedures. It provides the foundational skills required to effectively support facilities operations across a variety of industries and sectors. acilities management is a vital discipline that supports the functionality, safety, and efficiency of any built environment.
This QualCert Level 2 Certificate in Facilities Management is aligned with industry standards, making it highly relevant for both public and private sector environments, including commercial buildings, hospitals, educational institutions, and retail settings. Through this qualification, learners develop the skills to contribute to the smooth day-to-day running of facilities, ensuring workplaces remain safe, clean, and operational. Whether learners aim to secure a new position in facilities management or enhance their existing role, this course provides the essential training needed to build confidence, efficiency, and compliance in workplace operations.
This QualCert Level 2 Certificate in Facilities Management offers a balance of theory and practice, allowing learners to understand not only what facilities managers do, but how their decisions impact health, safety, the environment, and operational efficiency. It is ideal for those seeking structured training and certification in a high-demand field. Facilities management is a rapidly evolving profession that plays a critical role in supporting modern infrastructure and business continuity. The QualCert Level 2 Certificate is designed to build capable individuals who can contribute to the performance and sustainability of the workplace.
All About QualCert Level 2 Certificate in Facilities Management
Course Overview
The QualCert Level 2 Certificate in Facilities Management is a foundational qualification designed to equip learners with the essential skills required to support the day-to-day operations of facilities within a wide range of sectors. Whether in commercial buildings, hospitals, schools, or office environments, this course provides the knowledge and confidence to work safely and effectively in facilities support roles.
Learners will explore key topics including health and safety, maintenance procedures, customer service, sustainability, waste management, and communication within the workplace. The course is structured to provide both theoretical understanding and practical application, making it ideal for those starting out in the industry or looking to formalise their existing experience.
This QualCert Level 2 Certificate in Facilities Management is aligned with UK workplace standards, offering learners a strong foundation to pursue entry-level roles or further professional development in facilities and operational services. It is also suitable for employers who wish to ensure their teams meet compliance and performance standards.
By completing this QualCert Level 2 Certificate in Facilities Management, learners gain a clear understanding of how facilities management contributes to efficient, safe, and sustainable working environments, positioning themselves for long-term career growth within a critical and expanding industry.
Study Units
- Strategic Planning in Facilities Management
- Regulatory Compliance and Quality Standards
- Facility Security and Risk Mitigation
- Building Automation and Smart Technologies
- Financial and Budgetary Control in Facilities
To enrol in the QualCert Level 2 Certificate in Facilities Management, learners should meet the following entry criteria:
- Minimum Age: Applicants must be at least 16 years old at the time of registration.
- Educational Background: No formal academic qualifications are required. However, a basic understanding of workplace operations and interest in facilities management is beneficial.
- Work Experience: Prior work experience in facilities or maintenance roles is not mandatory but may support understanding of the course content.
- Language Proficiency: Learners should have basic proficiency in English, both written and spoken, to follow course materials, participate in discussions, and complete assessments effectively.
The QualCert Level 2 Certificate in Facilities Management is designed for individuals who are either beginning a career in facilities services or seeking to enhance their existing skills in workplace operations. This course is ideally suited for:
- Individuals seeking entry-level roles in facilities management or property maintenance
- Facilities assistants, caretakers, and support staff in schools, hospitals, offices, and commercial buildings
- Cleaning, security, and maintenance team members wishing to formalise their skills
- Employees responsible for supporting health, safety, and operational tasks in the workplace
- Learners aiming to progress into supervisory or managerial positions within operational services
- Organisations looking to upskill their facilities teams to meet compliance and performance standards
This qualification is particularly useful for those who want to develop practical, industry-relevant knowledge that supports the smooth running, safety, and sustainability of workplace environments.
Learning Outcomes
Strategic Planning in Facilities Management
- Understand the principles of strategic planning within facilities operations
- Develop facility goals aligned with organisational objectives
- Analyse resources, staffing, and service delivery to support long-term planning
Regulatory Compliance and Quality Standards
- Identify key legal and regulatory requirements affecting facilities management
- Understand the importance of adhering to quality standards and health & safety legislation
- Apply compliance measures to ensure safe and lawful workplace practices
Facility Security and Risk Mitigation
- Recognise potential security threats and vulnerabilities within facilities
- Implement appropriate risk management and emergency response strategies
- Promote safe working environments through preventative security measures
Building Automation and Smart Technologies
- Explore the role of building automation systems in modern facilities management
- Understand how smart technologies enhance efficiency, monitoring, and energy use
- Evaluate the benefits and challenges of integrating automated solutions
Financial and Budgetary Control in Facilities
- Understand the fundamentals of budgeting and cost control in facility operations
- Manage financial resources effectively to support maintenance and service delivery
- Analyse and report on facilities-related expenditure to support decision-making
FAQs QualCert Level 2 Certificate in Facilities Management
