The QualCert Level 2 Award in Facilities Management is a comprehensive qualification designed to introduce learners to the fundamental principles of facilities management. This course aims to develop the knowledge and practical understanding required to contribute effectively to the smooth operation of facilities across various sectors, including commercial, residential, healthcare, education, and public services. Facilities management is a key function in maintaining efficient, safe, and productive work environments. This qualification provides a valuable foundation for individuals aiming to begin or formalise their career in this dynamic and essential field. The QualCert Level 2 Award in Facilities Management is suitable for entry-level staff, support workers, or those looking to transition into facilities management roles.
The QualCert Level 2 Award in Facilities Management covers essential areas of facilities management, including building maintenance, health and safety compliance, space planning, security, and sustainability. Learners will gain insight into day-to-day responsibilities and operational challenges, and how to manage them effectively to support the core activities of an organisation. This QualCert Level 2 Award in Facilities Management emphasises both practical and theoretical knowledge, giving learners the tools to identify and address issues in the management of buildings and support services. It also highlights the importance of customer service, communication, and coordination within a facilities team. It also serves as a stepping stone for individuals who wish to progress into supervisory or managerial positions within the industry.
The QualCert Level 2 Award in Facilities Management offers a strong introduction to a vital professional discipline that keeps buildings, services, and people functioning effectively. With a focus on safety, sustainability, and service, this course equips learners with the knowledge and confidence to support operational excellence in any working environment. Whether entering the field or seeking to enhance existing responsibilities, this qualification sets the groundwork for future success in facilities management. Upon successful completion, learners will be equipped with essential competencies to assist in the management of facilities within various sectors, including commercial, industrial, and public service environments.
All About QualCert Level 2 Award in Facilities Management
Course Overview
The QualCert Level 2 Award in Facilities Management is a foundational qualification designed to introduce learners to the core principles and practices of facilities management. This course is tailored for individuals looking to begin a career in the field or those already in supporting roles who wish to enhance their understanding of operational procedures, health and safety, maintenance, and sustainability in the workplace.
Covering a broad range of essential topics, the course helps learners gain practical insights into managing buildings, services, and support systems effectively. From basic asset management and workplace safety to environmental responsibility and customer service, this award provides a solid grounding in the daily responsibilities of facilities management teams.
Whether working in education, healthcare, corporate environments, or the public sector, learners will benefit from a structured introduction to best practices and industry standards. The qualification supports operational efficiency and encourages a proactive approach to maintaining safe, compliant, and productive work environments.
The course is suitable for new entrants, current staff in support roles, or organisations looking to train employees with the knowledge needed to support efficient facilities operations and regulatory compliance.
Study Units
- Fundamentals of Facilities Operations
- Workplace Safety and Environmental Compliance
- Building Maintenance and Energy Efficiency
- Service Procurement and Contract Management
To ensure readiness for the QualCert Level 2 Award in Facilities Management, learners should meet the following entry requirements:
- Minimum Age: 16 years or older
- Educational Background: Basic secondary education or equivalent
- Work Experience: No prior experience required, but general workplace awareness is beneficial
- Language Proficiency: Proficient in English to understand course materials and participate in assessments effectively
The QualCert Level 2 Award in Facilities Management is suitable for a wide range of individuals who are either new to the field or seeking to strengthen their foundational knowledge of facilities operations. It is ideal for those who play a supporting role in maintaining and managing workplace environments across various sectors.
This course is intended for:
- Individuals starting a career in facilities or property management
- Current support staff in maintenance, cleaning, or operational roles
- Employees in administrative or front-of-house positions involved in building operations
- Organisations looking to train staff in core principles of health, safety, and facilities coordination
- Career changers seeking to enter a growing and in-demand industry
The qualification is also well-suited for those aiming to develop transferable skills that are applicable in a wide range of settings, including commercial offices, healthcare facilities, educational institutions, and public service organisations.
Learning Outcomes
Fundamentals of Facilities Operations
- Understand the scope and functions of facilities management
- Identify the roles and responsibilities within a facilities team
- Describe how effective facilities operations support organisational goals
Workplace Safety and Environmental Compliance
- Recognise key health, safety, and environmental regulations in facilities management
- Identify common workplace hazards and appropriate control measures
- Understand the importance of promoting compliance and sustainability in building operations
Building Maintenance and Energy Efficiency
- Understand preventive and reactive maintenance strategies
- Identify techniques for improving energy efficiency in facilities
- Describe how regular maintenance contributes to building performance and safety
Service Procurement and Contract Management
- Understand the principles of sourcing and managing external service providers
- Identify key elements of facilities contracts and service level agreements
- Explain the importance of cost control, compliance, and performance monitoring in procurement activities
FAQs QualCert Level 2 Award in Facilities Management
