OTHM Level 6 Diploma In Tourism And Hospitality Management

Ofqual-regulated qualification

Assignment Based

Flexible Study Options

Career Development

Course Detail

Mandatory Units

6

Awarding Body

OTHM

Credit Hours

120

TQT

1200

GLH

480

Course Overview

The OTHM Level 6 Diploma in Tourism and Hospitality Management is a professional qualification designed for individuals seeking to develop advanced knowledge and management skills for the tourism, hospitality and hotel industries. This qualification provides Learners with an understanding of strategic management, tourism development, hospitality operations, customer experience and business practices essential for success in this dynamic sector.

The OTHM Level 6 Diploma in Tourism and Hospitality Management is suitable for aspiring managers, hospitality professionals, tourism practitioners and individuals looking to progress into leadership positions. Through structured learning, Learners can develop their understanding of business strategy, service quality, operational planning, marketing and organisational management within tourism and hospitality environments.

This diploma supports the development of transferable skills, including leadership, communication, problem-solving, decision-making and strategic thinking. These competencies are valuable across hotels, resorts, travel companies, tourism organisations, event management businesses and other hospitality-related enterprises.

What can you do with an OTHM Level 6 Diploma in Tourism and Hospitality Management? The qualification can support career progression towards roles such as hotel manager, tourism operations manager, hospitality supervisor and guest services manager, depending on experience and employer requirements. It may also provide opportunities for further academic progression, subject to the relevant institution’s entry requirements.

Innovative College of Professional Studies (Private) Limited is an OTHM-approved training centre, delivering professional qualifications to support Learners’ career advancement.

Study Units

  • Understand the principles of digital marketing management.
  • Know about the role and function of digital marketing management in tourism and hospitality businesses.
  • Understand the digital marketing environment for tourism and hospitality.
  • Be able to conduct market research in the digital environment for the tourism and hospitality industry.
  • Know about the ways in which effective operations management can benefit tourism and hospitality businesses.
  • Understand processes, systems and planning methods used in operations management.
  • Understand the role of operations management in tourism and hospitality.
  • Understand the principles of visitor attraction management in the tourism industry.
  • Know about the context and purpose of finance and accounting in the tourism and hospitality industry.
  • Be able to prepare financial statements for different types of businesses.
  • Be able to interpret financial statements.
  • Understand how a tourism or hospitality business could manage its working capital and revenue management.
  • Understand the purpose and objectives of human resource management.
  • Understand the functions of human resource management.
  • Understand how internal and external factors impact the human resource management function.
  • Understand modern development in human resource management function in a business.
  • Know about customer relationship management in the tourism and hospitality industry.
  • Understand the nature of customer decision making.
  • Understand the importance of teamwork in the context of managing customer relations.
  • Understand how to effectively monitor and communicate levels of customer service.
  • Understand contemporary issues that are influencing the development of the tourism and hospitality industry.
  • Understand the impacts of contemporary issues on the tourism and hospitality industry.
  • Understand the impact of current trends on the development of the tourism and hospitality industry.
  • Understand the impacts of change on the tourism and hospitality industry

Entry Requirments

  • Age: 18 or above.
  • Education: Learners should hold a relevant Level 5 qualification or an equivalent recognised qualification in tourism, hospitality, business management or a related subject.
  • Experience: Previous experience in tourism, hotel management, hospitality operations, travel services or a related professional environment is beneficial.
  • English Proficiency: Adequate reading, writing, speaking and listening skills.
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Who Should take this Course?

The OTHM Level 6 Diploma in Tourism and Hospitality Management is ideal for individuals seeking to develop advanced management skills, strengthen their tourism and hospitality expertise, and progress towards leadership positions in the global tourism, hotel and hospitality industries.

  • Tourism Professionals: Enhance tourism management knowledge and develop skills in tourism operations and destination management.
  • Hotel and Hospitality Managers: Strengthen leadership, operational planning and service quality management skills.
  • Travel and Tour Operators: Improve expertise in travel services, tour operations and tourism business management.
  • Restaurant and Food Service Managers: Develop management skills for hospitality operations and customer satisfaction.
  • Event Management Professionals: Strengthen planning, coordination and organisational management capabilities.
  • Hospitality Supervisors and Team Leaders: Prepare for greater responsibilities in hotel and hospitality management.
  • Business Owners and Entrepreneurs: Develop strategic skills to manage and grow tourism and hospitality businesses.
  • Customer Service Professionals: Improve service delivery, guest relations and customer experience management.
  • Graduates and Aspiring Managers: Build the knowledge and professional competencies needed to pursue management opportunities in tourism and hospitality.
  • Career Changers: Explore opportunities in hotel management, tourism operations, travel services and the wider hospitality sector.

Future Progression

Frequently Asked Questions

The diploma helps Learners strengthen their management knowledge, develop strategic decision-making skills, understand hospitality operations and improve their professional profiles. It can support career development and prepare Learners for greater responsibilities in tourism and hospitality organisations.

After completing the OTHM Level 6 Diploma in Tourism and Hospitality Management, Learners may pursue opportunities such as hotel manager, hospitality operations manager, tourism operations manager, guest services manager, travel operations manager and event management coordinator. Specific opportunities depend on previous experience, employer requirements and relevant professional skills.

Learners can develop skills in leadership, business management, strategic planning, customer service, tourism operations, hospitality management, communication, problem-solving and organisational decision-making. These skills are valuable for managing teams and improving service delivery in tourism and hospitality environments.

This diploma can support career development across hotels, resorts, travel agencies, tour operators, tourism organisations, event management companies, visitor attractions and other hospitality-related businesses. Career opportunities depend on individual experience, skills and employer requirements.

Yes, the qualification can help aspiring entrepreneurs develop knowledge of business management, customer service, hospitality operations and strategic planning. These skills can support individuals planning to establish or manage businesses such as hotels, guest houses, travel agencies, tour companies or event management services. Business success also depends on market research, financial planning and practical experience.

Depending on experience and employer requirements, Learners may pursue roles such as hotel operations manager, tourism development officer, guest relations manager, accommodation manager, travel services manager or hospitality team leader. The qualification can support professional development towards these roles by strengthening relevant management knowledge and skills.

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