In today’s connected world, a single security incident can change everything in seconds. A hacked account, a data leak, or a system failure is no longer just an IT issue it is a business emergency that can affect trust, finances, and even survival. Organisations now need professionals who can respond quickly, investigate clearly, and prevent the same incident from happening again.
The ICTQual ISO/IEC 27035 Information Security Incident Management Internal Auditor Course is designed for those who want to step into this critical role. It focuses on how organisations detect, report, manage, and learn from information security incidents using internationally recognised ISO/IEC 27035 principles. Instead of reacting blindly, learners are trained to understand structured incident handling that brings control back in moments of crisis.
This course helps participants develop the mindset of both an incident responder and an internal auditor. Learners explore how incident management systems work in real environments, how evidence is collected during incidents, how response actions are evaluated, and how organisations measure the effectiveness of their incident handling process. It turns complex security situations into clear, manageable steps.
Whether you work in cybersecurity, IT operations, risk management, compliance, or auditing, this qualification gives you the confidence to handle and assess security incidents professionally. It prepares you to protect organisations when it matters most during the moment of disruption and to strengthen their resilience for the future.
All About ICTQual ISO/IEC 27035 Information Security Incident Management Internal Auditor Course
Course Overview
The ICTQual ISO/IEC 27035 Information Security Incident Management Internal Auditor Course is a focused 5 day professional training programme delivered by ICTQual and structured across 9 mandatory units. It is designed to turn complex incident management concepts into clear, practical skills that professionals can use in real organisational environments.
Throughout the nine units, learners are guided through the complete lifecycle of information security incident management. From recognising early warning signs and logging incidents to escalation, containment, recovery, and post-incident analysis, each stage is broken down in a simple and practical way. The course shows how structured processes help organisations stay in control even during critical security disruptions.
A key part of the programme is developing strong internal auditing capability. Learners are trained to examine how incident management systems operate in practice, assess whether procedures are followed correctly, and evaluate the effectiveness of response actions. This helps participants move beyond theory and develop the ability to judge real performance against ISO/IEC 27035 expectations.
By the end of this 5-day training, participants will be able to confidently review incident management frameworks, identify weaknesses, and recommend meaningful improvements. Delivered under ICTQual awarding body standards, the course equips professionals with practical auditing expertise that supports stronger incident response, better decision-making, and improved organisational resilience
Entery Requirment
To enrol in the ICTQual ISO/IEC 27035 Information Security Incident Management Internal Auditor Course, learners are expected to meet the following entry requirements:
- Age Requirement: Learners must be at least 18 years of age at the time of registration.
- Educational Background: A minimum of secondary school education or an equivalent qualification is recommended.
- Language Proficiency: Participants should have a good command of the English language.
- Work Experience: Prior experience is not mandatory.
Study Units
This qualification, the ICTQual ISO/IEC 27035 Information Security Incident Management Internal Auditor Course, consists of 9 mandatory units.
- Introduction to Information Security Incident Management
- Fundamentals of Internal Auditing
- ISO/IEC 27035 Standard Overview
- Incident Detection and Reporting
- Incident Response and Handling
- Incident Investigation and Analysis
- Incident Communication and Coordination
- Reporting and Follow-Up
- Incident Recovery and Remediation
Learning Outcomes:
By the end of this course, learners will be able to:
Introduction to Information Security Incident Management
- Understand the basic principles, concepts, and objectives of information security incident management.
- Identify the importance of effective incident management in protecting organizational information assets.
- Appreciate the role of incident management in maintaining operational resilience and minimizing business impact.
Fundamentals of Internal Auditing
- Define the roles and responsibilities of internal auditors in assessing information security incident management processes.
- Apply auditing techniques to evaluate the effectiveness of incident management controls.
- Demonstrate knowledge of internal auditing standards and best practices applicable to incident management.
ISO/IEC 27035 Standard Overview
- Interpret the requirements and clauses outlined in the ISO/IEC 27035 standard for information security incident management.
- Align incident management practices with ISO/IEC 27035 principles and guidelines.
- Establish incident management processes and procedures in accordance with ISO/IEC 27035 standards.
Incident Detection and Reporting
- Implement techniques and tools for detecting information security incidents promptly and accurately.
- Develop procedures for incident reporting, ensuring timely and comprehensive documentation.
- Enhance incident detection and reporting capabilities to minimize response times and mitigate impact.
Incident Response and Handling
- Develop incident response plans and procedures to address security incidents effectively.
- Coordinate response efforts across organizational teams to contain and mitigate incidents.
- Execute incident handling processes in alignment with predefined roles, responsibilities, and escalation procedures.
Incident Investigation and Analysis
- Conduct thorough incident investigations to identify root causes, impacts, and contributing factors.
- Analyze incident data and evidence to derive insights and inform remediation efforts.
- Apply forensic techniques and methodologies to support incident analysis and attribution.
Incident Communication and Coordination
- Establish communication channels and protocols for incident notification, escalation, and coordination.
- Foster collaboration among internal and external stakeholders to facilitate effective incident response.
- Ensure clear and timely communication throughout the incident lifecycle to maintain transparency and manage expectations.
Reporting and Follow-Up
- Prepare comprehensive incident reports documenting findings, analysis, and remediation actions.
- Initiate follow-up activities to monitor the implementation of corrective actions and improvements.
- Ensure compliance with reporting requirements and regulatory obligations in incident management processes.
Incident Recovery and Remediation
- Develop incident recovery plans and strategies to restore affected systems, data, and services.
- Implement remediation measures to address vulnerabilities and prevent recurrence of security incidents.
- Evaluate the effectiveness of incident recovery and remediation efforts in restoring normal business operations and mitigating future risks.
Ideal Candidate
ICTQual ISO/IEC 27035 Information Security Incident Management Internal Auditor Course is built for professionals who understand that a security incident can happen without warning and change everything in a moment. If your role involves protecting systems, handling alerts, or supporting business continuity, this training will help you respond with clarity instead of confusion.
It is highly suitable for cybersecurity staff, IT technicians, and information security professionals who deal with daily system risks and want to understand how incidents are properly managed, investigated, and controlled using a structured ISO/IEC 27035 approach.
The course is also valuable for internal auditors, compliance teams, and risk management professionals who need to evaluate how well an organisation responds when things go wrong. It gives you the ability to assess real incident handling performance, not just written procedures.
For anyone aiming to build a stronger career in cybersecurity, IT governance, or audit, this qualification develops practical confidence, sharper judgement, and the ability to support organisations during critical security events.
FAQs ICTQual ISO/IEC 27035 Information Security Incident Management Internal Auditor Course
