The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course has been designed to equip professionals with the advanced knowledge and auditing skills required to assess, implement, and improve sustainability management systems in line with international standards. This course provides a structured pathway for learners to understand the principles of sustainable event management, the requirements of ISO 20121:2024, and the methodologies necessary to conduct effective audits that drive continual improvement. By combining theoretical foundations with practical applications, participants will gain the confidence to lead audits that ensure events are not only compliant but also contribute positively to communities and the environment.
Learners undertaking this program will benefit from a comprehensive curriculum that emphasizes real-world application, critical thinking, and professional competence. The course explores sustainability frameworks, stakeholder engagement, risk management, and performance evaluation, all within the context of event operations. Participants will be guided through the auditing process step by step, from planning and conducting audits to reporting and follow-up, ensuring they develop a holistic understanding of the auditor’s role. In addition, the program highlights the importance of ethical responsibility, transparency, and continuous improvement, preparing learners to act as credible professionals in the field.
The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course stands out as a specialized program tailored for professionals who aspire to lead sustainability audits with authority and precision. It is particularly suited for individuals working in event management, corporate sustainability, consultancy, and auditing roles who wish to deepen their expertise and contribute to the advancement of sustainable practices across industries. By completing this course, learners will position themselves as key drivers of change, capable of ensuring that events of all scales meet international sustainability standards while delivering long-term value to stakeholders.
All About ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course
Course Overview
The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course is an intensive five-day training program designed to provide participants with the knowledge, skills, and confidence to lead audits in line with the ISO 20121:2024 standard. This globally recognized framework focuses on sustainable event management, ensuring that organizations can plan, deliver, and evaluate events with minimal negative impact on the environment, society, and economy.
Throughout the program, participants will explore the structure and requirements of ISO 20121:2024, including sustainability policy development, stakeholder engagement, risk management, and performance evaluation. The training emphasizes the auditor’s role in assessing compliance, identifying areas for improvement, and supporting organizations in achieving their sustainability objectives. Learners will be guided through the full audit cycle, from planning and conducting audits to reporting findings and recommending corrective actions.
A distinctive feature of this training program is its mandatory assessment, which is conducted through Approved Training Centres to ensure credibility, consistency, and adherence to professional standards. This assessment validates the learner’s ability to apply auditing principles in real-world scenarios, reinforcing both technical competence and professional integrity. By successfully completing the assessment, participants demonstrate their readiness to act as lead auditors, capable of guiding organizations toward compliance with ISO 20121:2024 and fostering a culture of continuous improvement in sustainability practices.
The ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course is ideal for professionals in event management, sustainability consultancy, corporate responsibility, and auditing roles who wish to enhance their expertise and credibility. It provides a valuable certification pathway that supports career progression and organizational recognition, equipping learners to make a meaningful impact in the growing field of sustainable event management.
To enroll in the ICTQual AB ISO 20121:2024 Event Sustainability Management Systems Lead Auditor Course, learners are expected to meet certain professional and academic criteria that ensure they can fully benefit from the training:
- Age Requirement: Participants should be at least 18 years of age to ensure maturity and readiness for professional-level training.
- Educational Background: A minimum of a secondary school qualification is required. Preference is given to learners who hold diplomas or certificates in fields such as Environmental Management, Quality Management Systems, Occupational Health & Safety, Event Management, or Business Administration.
- Language Proficiency: Learners must demonstrate proficiency in English, as the course materials, discussions, and assessments are conducted in English. Strong reading, writing, and communication skills are essential.
- Work Experience: Prior exposure to auditing, sustainability, or event management practices is highly recommended. Professionals with at least one year of relevant work experience will find the course particularly beneficial.
These entry requirements ensure that participants are adequately prepared to engage with the advanced content of the program. By meeting these criteria, learners position themselves to succeed in the training and to apply their knowledge effectively in professional auditing and sustainability roles.
The ideal learner for this course is a motivated professional who is committed to advancing sustainability practices within the events industry and beyond. This individual seeks to develop auditing expertise, enhance organizational credibility, and contribute to global sustainability goals.
Professional Background
- Works in event management, sustainability consultancy, corporate responsibility, or auditing.
- Has prior exposure to sustainability frameworks or management systems.
- Seeks to expand professional competence in auditing and compliance.
- Interested in applying sustainability principles to real-world event operations.
- Motivated to lead organizational change through structured audits.
Academic Foundation
- Holds a secondary school qualification or higher.
- May possess diplomas or certificates in Environmental Management, Quality Management Systems, Event Management, or Business Administration.
- Has a strong interest in sustainability-related education.
- Comfortable with structured learning and professional assessments.
- Seeks to build upon existing academic achievements with specialized training.
Skills and Competencies
- Strong analytical and problem-solving skills.
- Effective communication and reporting abilities.
- Ability to engage with diverse stakeholders.
- Competence in planning and organizing tasks.
- Familiarity with sustainability concepts and auditing techniques.
Personal Attributes
- Demonstrates integrity and ethical responsibility.
- Committed to continuous improvement and professional growth.
- Adaptable to dynamic event environments.
- Detail-oriented with a focus on accuracy.
- Collaborative and team-oriented mindset.
Career Aspirations
- Aspires to become a lead auditor in sustainability management systems.
- Seeks recognition through professional certifications.
- Interested in contributing to organizational sustainability strategies.
- Aims to enhance career prospects in auditing and consultancy.
- Motivated to support international sustainability standards.
Global Perspective
- Committed to promoting responsible event management worldwide.
- Understands the importance of sustainability in global contexts.
- Values cultural diversity and stakeholder engagement.
- Seeks to align practices with international standards.
- Interested in contributing to sustainable development goals.
Study Units
- Introduction to ISO 20121:2024 and Sustainable Event Management
- Understanding Event Sustainability Management Systems (ESMS)
- Risk Assessment and Sustainability Impact Evaluation
- Auditing Principles, Process, and Techniques (Based on ISO 19011)
- Conducting and Leading ISO 20121 Audits
- Reporting, Nonconformities, and Continuous Improvement
Learning Outcomes
Here are the learning outcomes for each study unit:
1. Introduction to ISO 20121:2024 and Sustainable Event Management
- Explain the purpose, structure, and scope of ISO 20121:2024.
- Describe the principles of sustainable development in the context of events.
- Identify key drivers and benefits of implementing a Sustainable Event Management System (SEMS).
- Understand the historical development and evolution of ISO 20121.
- Recognize how ISO 20121 aligns with broader global sustainability goals (e.g., UN SDGs).
2. Understanding Event Sustainability Management Systems (ESMS)
- Define the components and structure of an effective ESMS.
- Explain the roles and responsibilities of stakeholders in managing sustainable events.
- Describe the integration of sustainability policies into the event lifecycle.
- Understand operational controls and documentation requirements under ISO 20121.
- Analyze how sustainability can be embedded into procurement, venue selection, logistics, and communications.
3. Risk Assessment and Sustainability Impact Evaluation
- Identify environmental, social, and economic risks and opportunities in event management.
- Apply tools and techniques for sustainability risk and impact assessment.
- Evaluate event-related sustainability aspects and establish performance indicators.
- Set measurable sustainability objectives and targets in line with ISO 20121 requirements.
- Support continuous improvement through data-driven impact evaluation.
4. Auditing Principles, Process, and Techniques (Based on ISO 19011)
- Understand the principles of auditing and auditor conduct according to ISO 19011:2018.
- Explain the stages of the audit process: planning, conducting, reporting, and follow-up.
- Apply audit methods such as document review, interviews, and observation.
- Develop audit criteria and select appropriate sampling strategies.
- Demonstrate effective communication and interview techniques during audits.
5. Conducting and Leading ISO 20121 Audits
- Prepare audit plans and checklists aligned with ISO 20121 requirements.
- Lead and coordinate audit teams effectively and impartially.
- Conduct opening and closing meetings with auditees.
- Collect and validate objective evidence of conformance and nonconformance.
- Demonstrate leadership skills in managing audit scope, time, and resources.
6. Reporting, Nonconformities, and Continuous Improvement
- Draft clear, concise, and evidence-based audit reports.
- Identify, classify, and document nonconformities appropriately.
- Conduct root cause analysis for nonconformities.
- Recommend and verify corrective actions for continual improvement.
- Support organizations in preparing for certification, surveillance, and re-certification audits.
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