Question 1

What is the ICTQual Level 2 Award in Root Cause Analysis?

Accepted Answer

The ICTQual Level 2 Award in Route Cause Analysis is a foundational course that teaches learners how to identify, investigate, and resolve the underlying causes of problems using structured analysis tools.

Question 2

Who should enrol in this Root Cause Analysis course?

Accepted Answer

This ICTQual Level 2 Award in Route Cause Analysis is ideal for professionals in quality management, operations, safety, administration, and anyone responsible for solving workplace issues.

Question 3

What tools and techniques will I learn?

Accepted Answer

You will learn recognised RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA), along with data collection and corrective action planning.

Question 4

Will I receive a recognised qualification?

Accepted Answer

Yes, upon successful completion the ICTQual Level 2 Award in Route Cause Analysis, you will receive the ICTQual Award, which is recognised and respected in various industry sectors.

Question 5

Can this course help with my career development?

Accepted Answer

Absolutely. The qualification enhances your analytical skills, supports professional growth, and improves your ability to contribute to process and performance improvements.