The QualCert Level 1 Certificate in Facilities Management is an entry-level qualification designed to provide learners with a foundational understanding of facilities management in various workplace environments. This course is ideal for individuals looking to start a career in facilities operations or support services within commercial, industrial, or public sector settings. As the demand for qualified facilities personnel continues to grow, this certificate offers valuable insight into the essential responsibilities and practical skills required to support the smooth operation of buildings and infrastructure. It is suitable for school leavers, career changers, or existing employees seeking to formalise their knowledge with a recognised qualification.
This certificate introduces learners to the key principles and practices of facilities management, focusing on areas such as health and safety, maintenance, security, environmental responsibility, and customer service. The course is structured to offer a broad yet practical overview of what it takes to support the day-to-day running of a facility efficiently and safely. Learners will gain an understanding of how facilities managers contribute to the overall productivity and comfort of workplaces, including the management of resources, coordination of support services, and maintenance of workplace standards. By the end of the course, participants will be better prepared to pursue further education or entry-level roles in the facilities management sector.
The QualCert Level 1 Certificate in Facilities Management is the perfect starting point for those interested in the essential services that keep workplaces running smoothly. With a focus on practical skills, safety, and service, this course prepares learners for entry into a rewarding and in-demand profession. Whether as a first qualification or as a step toward further training, this certificate opens doors to opportunities in facilities and operations management. Facilities management plays a critical role in the smooth operation of workplaces across all sectors. The QualCert Level 1 Certificate in Facilities Management curriculum focuses on developing skills in workplace safety, basic building maintenance, resource allocation, and sustainability.
All About QualCert Level 1 Certificate in Facilities Management
Course Overview
The QualCert Level 1 Certificate in Facilities Management is a foundational qualification designed to introduce learners to the core principles and practices of effective facilities operations. It provides essential knowledge and awareness for those looking to enter the facilities management sector or support service roles within commercial, residential, educational, or industrial environments.
This QualCert Level 1 Certificate in Facilities Management covers a broad range of topics, including health and safety, building maintenance, environmental responsibilities, customer service, and workplace organisation. Learners will gain practical insight into the daily duties and standards required to help ensure the smooth, safe, and efficient running of facilities.
Ideal for school leavers, career starters, or individuals seeking a structured entry into the industry, this certificate offers flexible, industry-aligned training that enhances employability. It equips learners with transferable skills that are relevant across a wide range of sectors, including property services, public administration, and retail operations.
By completing this qualification, participants will be well-prepared for entry-level positions in facilities management or to progress to more advanced training in operations, maintenance, and building services management.
Study Units
- Introduction to Facilities Management
- Health, Safety, and Compliance
- Operational Maintenance and Asset Management
- Energy Efficiency and Environmental Sustainability
- Customer Service and Communication in Facilities
To ensure successful participation in the QualCert Level 1 Certificate in Facilities Management, learners are expected to meet the following entry criteria:
Minimum Age
Learners must be at least 16 years old at the time of enrolment.
Educational Background
No formal educational qualifications are required. However, a basic understanding of general workplace practices is beneficial.
Work Experience
There is no requirement for prior work experience. The course is specifically designed for individuals entering the field or beginning a career in facilities or building services.
Language Proficiency
Learners should possess basic English language skills, including the ability to read, write, and understand simple instructions and workplace terminology.
The QualCert Level 1 Certificate in Facilities Management is designed for individuals who are new to the field and seeking to build a foundational understanding of facilities operations and workplace management. This course is ideally suited for:
- School leavers or college students exploring entry-level career opportunities in facilities services
- Individuals seeking their first role in building maintenance, support services, or property operations
- New employees working in cleaning, security, or maintenance who require basic facilities training
- Career changers aiming to transition into facilities management or workplace support roles
- Organisations looking to upskill junior staff or new recruits in operational facility procedures
Whether beginning a career path or formalising existing responsibilities, this course provides the knowledge and confidence required to contribute effectively in a facilities support role.
Learning Outcomes
Introduction to Facilities Management
- Understand the basic role and responsibilities of a facilities management professional
- Identify different types of facilities and the services they require
- Recognise the importance of facilities management in workplace operations
Health, Safety, and Compliance
- Understand health and safety principles relevant to facilities environments
- Identify common workplace hazards and how to prevent them
- Demonstrate awareness of legal and compliance obligations in facilities management
Operational Maintenance and Asset Management
- Understand the purpose of planned and reactive maintenance
- Identify basic maintenance tasks and procedures for building systems and equipment
- Recognise the value of maintaining assets to support workplace functionality
Energy Efficiency and Environmental Sustainability
- Understand how facilities management contributes to energy conservation
- Identify ways to reduce environmental impact through sustainable practices
- Recognise the importance of waste management and resource efficiency
Customer Service and Communication in Facilities
- Understand the role of customer service in a facilities context
- Communicate effectively with colleagues, service users, and contractors
- Respond appropriately to service requests, feedback, and incidents
FAQs QualCert Level 1 Certificate in Facilities Management
