The QualCert Level 1 Award in First Aid Training in the Workplace introduces learners to the essential foundations of first aid, focusing on simple, practical skills that can be applied during everyday workplace incidents. This course is designed for individuals who want to build basic awareness of emergency response and develop the confidence to assist colleagues when unexpected situations arise. It is suitable for learners from various backgrounds, including those who hold certificates or diplomas in customer service, workplace safety, community care, or other vocational fields, and wish to strengthen their understanding of first aid principles.
Although this qualification is not Ofqual regulated, it holds strong value by aligning with recognised workplace expectations and fundamental first aid practices. The course emphasises clear instruction, hands‑on demonstrations, and real‑world relevance, enabling participants to recognise common injuries, respond appropriately, and support workplace safety procedures. It is ideal for individuals working in environments where basic first aid awareness is beneficial, helping them contribute to a safer and more prepared organisational culture. The training also complements a range of related certifications and diplomas, making it a meaningful addition to a learner’s professional development.
QualCert Level 1 Award in First Aid Training in the Workplace provides a supportive and engaging introduction to emergency response skills, ensuring learners understand the purpose and importance of first aid in professional settings. Through guided learning and practical activities, participants gain the ability to assess simple incidents, provide initial care, and communicate effectively during emergencies. This introduction ensures that every learner begins the course with clarity, confidence, and a strong sense of responsibility toward maintaining a safe and responsive workplace environment.
All About QualCert Level 1 Award in First Aid Training in the Workplace
Course Overview
The QualCert Level 1 Award in First Aid Training in the Workplace provides learners with a clear introduction to essential first aid principles. It focuses on building basic awareness, improving confidence, and helping individuals understand how to respond safely during simple workplace emergencies. The course is suitable for a wide range of entry‑level learners.
This qualification carries 3 Credits and requires a Total Qualification Time (TQT) of 12 hours, including 9 Guided Learning Hours (GLH). The structured learning schedule ensures participants receive a balanced mix of theory and practical activities, supporting strong foundational skill development in a short and manageable timeframe.
The course delivers fundamental first aid skills that prepare learners to recognise common injuries, assess situations, and provide initial care. Participants explore key areas such as basic casualty assessment, simple wound management, and safe response techniques. This approach ensures learners gain practical capability for everyday workplace incidents.
Through guided demonstrations and hands‑on practice, the programme strengthens awareness, communication, and readiness during emergencies. Learners complete the course with the confidence to assist colleagues, support workplace safety procedures, and contribute to a more prepared working environment. The qualification establishes a strong foundation for essential first aid understanding.
Applicants should meet the basic criteria to ensure they can fully participate in the QualCert Level 1 Award in First Aid Training in the Workplace.
- Learners must be at least 14 years old to enrol in this introductory qualification.
- A general educational background is recommended, ideally including certificates or diplomas in areas such as First Aid Training, community care, customer service, or other vocational subjects.
- Participants should have sufficient English language proficiency to follow instructions, engage in simple practical tasks, and complete basic assessments.
- No prior work experience is required, making this course accessible to beginners and individuals entering the workforce.
These entry requirements ensure that every learner begins the course with the readiness and ability to benefit from foundational first aid training.
This course is designed for individuals who want to develop basic first aid awareness and contribute to a safer workplace environment.
New Employees and Entry‑Level Staff
- Individuals starting their first job
- Staff with limited exposure to workplace safety
- Employees seeking essential emergency response skills
- Team members wanting to build confidence in simple first aid tasks
- Workers aiming to support general safety procedures
Customer Service and Public‑Facing Roles
- Staff interacting with customers or visitors
- Employees in retail, hospitality, or service sectors
- Personnel responsible for assisting the public
- Workers who may encounter minor incidents
- Individuals seeking readiness for unexpected situations
School, College, and Vocational Learners
- Students preparing for future employment
- Learners studying vocational subjects
- Individuals completing certificates or diplomas in community care or workplace safety
- Young learners wanting practical life skills
- Participants seeking foundational emergency response knowledge
Administrative and Support Staff
- Office workers involved in daily operations
- Personnel assisting with workplace wellbeing
- Staff responsible for basic incident reporting
- Employees contributing to a safe working environment
- Individuals wanting to enhance their practical skill set
Community Volunteers and Helpers
- Individuals supporting community activities
- Volunteers assisting in public events
- Helpers involved in group or youth programmes
- People wanting to respond safely during minor emergencies
- Participants seeking confidence in everyday first aid situations
Individuals Seeking Basic First Aid Awareness
- Learners wanting simple, practical first aid skills
- Those aiming to understand how to respond to common injuries
- Individuals interested in supporting colleagues or family members
- Participants seeking structured introductory training
- Anyone wishing to contribute to a safer environment
This course is ideal for anyone who wants to build essential first aid awareness and play a supportive role in maintaining safety within their workplace or community.
Study Units
- Basic Principles of First Aid and Workplace Safety
- CPR and Basic Life Support (BLS)
- Managing Minor Injuries and Common Workplace Incidents
Learning Outcomes
Learning Outcomes of QualCert Level 1 Award in First Aid Training in the Workplace:
Basic Principles of First Aid and Workplace Safety
- Understand the role and responsibilities of a workplace first aider.
- Identify potential hazards and risks in the workplace related to health and safety.
- Demonstrate knowledge of first aid regulations and legal requirements in a workplace setting.
- Apply infection control measures to prevent contamination and ensure hygiene during first aid.
- Assess emergency situations and follow the correct procedures for summoning professional medical assistance.
CPR and Basic Life Support (BLS)
- Understand the chain of survival and the importance of early intervention in life-threatening situations.
- Operate an Automated External Defibrillator (AED) safely and effectively.
- Demonstrate the recovery position and its application for unconscious but breathing casualties.
- Manage choking incidents for both conscious and unconscious individuals using appropriate first aid techniques.
Managing Minor Injuries and Common Workplace Incidents
- Identify and provide first aid treatment for minor wounds, cuts, and abrasions.
- Manage burns and scalds using correct first aid procedures.
- Recognize and respond to fractures, sprains, and strains with appropriate immobilization techniques.
- Administer first aid for common workplace incidents such as eye injuries, electrical shocks, and fainting.
- Apply bandaging and dressing techniques to control bleeding and prevent infection.
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