The ProQual Level 2 Award in Healthcare and Social Care Support Skills is a professionally designed qualification that introduces the fundamental knowledge and practical abilities required to work in the healthcare and social care sector. This course provides a clear understanding of how care services operate and highlights the importance of delivering safe, effective, and compassionate support to individuals in different care environments such as hospitals, residential homes, and community settings.
The qualification focuses on key areas such as effective communication, safeguarding, health and safety practices, and maintaining dignity and respect while supporting individuals with their daily needs. It also explores the roles and responsibilities of healthcare and social care support staff, emphasizing teamwork, professionalism, and ethical practices. By learning these essential principles, participants gain the confidence to contribute positively to care settings and support the wellbeing of service users.
In addition, the course helps develop awareness of person-centered care and the importance of understanding the physical, emotional, and social needs of individuals receiving care. This knowledge supports the delivery of high-quality assistance while promoting independence and wellbeing. Overall, the qualification provides a strong starting point for those wishing to enter the healthcare and social care field and progress toward further professional development within the sector.
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Innovative College of Professional Studies (Private) Limited (ICPS) is offering ProQual Qualifications in association with Inspire College of Technologies (ICTQual)
All About ProQual Level 2 Award in Healthcare and Social Care Support Skills
Key Takeaways
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills qualification candidates must achieve 6 credits from any combination of units.
Course Overview
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is a foundational qualification designed to develop the essential knowledge and practical abilities required to work in healthcare and social care environments. This course provides a comprehensive overview of the responsibilities involved in supporting individuals in hospitals, care homes, and community care settings. It focuses on key topics such as effective communication, safeguarding vulnerable individuals, maintaining health and safety standards, and promoting dignity, respect, and equality in care delivery. The qualification carries 6 credits, reflecting the structured learning required to build core competencies for entry-level roles in the sector.
This course also emphasizes person-centered care, teamwork, and professional conduct within healthcare and social care services. Participants gain an understanding of how to support individuals with daily activities while ensuring their wellbeing, independence, and privacy are respected. By strengthening knowledge of ethical practices and care responsibilities, the qualification prepares individuals for employment opportunities in the growing care sector and provides a solid pathway for further training and progression in healthcare and social care careers.
Admission Criteria
To enroll in the ProQual Level 2 Award in Healthcare and Social Care Support Skills, learners are typically required to meet the following entry requirements:
- Age Requirement: Applicants should normally be 16 years of age or older at the time of enrollment.
- Educational Background: A basic secondary school education or equivalent qualification is recommended to ensure understanding of course materials.
- Experience: No prior work experience in healthcare or social care is required; however, an interest in supporting individuals in care environments can be beneficial.
- Language Proficiency: Participants should have basic English reading, writing, and communication skills to understand course content and complete assessments effectively.
Units
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Implement person centred approaches in health and social care | 5 | 33 |
| 2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
| 3 | Assist in the administration of medication | 4 | 25 |
| 4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
| 5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
| 6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
| 7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
| 8 | Assist in the issuing of prescribed items | 3 | 15 |
| 9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
| 10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
| 11 | Support individuals to carry out their own health care procedures | 2 | 15 |
| 12 | Provide support for therapy sessions | 2 | 14 |
| 13 | Contribute to the discharge of individuals to carers | 2 | 14 |
| 14 | Paediatric Emergency First Aid | 1 | 10 |
| 15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
| 16 | Support individuals to meet personal care needs | 2 | 16 |
| 17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
| 18 | Causes and Spread of Infection | 2 | 20 |
| 19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
| 20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
| 21 | Provide support for mobility | 2 | 14 |
| 22 | Assist others to plan presentations | 2 | 16 |
| 23 | Order Routine Pharmaceutical Stock | 3 | 11 |
| 24 | Dementia Awareness | 2 | 17 |
| 25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
| 26 | Support individuals to manage continence | 3 | 19 |
| 27 | Handle information in health and social care settings | 1 | 10 |
| 28 | The role of the health and social care worker | 2 | 14 |
| 29 | Obtain and test specimens from individuals | 2 | 12 |
| 30 | Prepare individuals for healthcare activities | 3 | 17 |
| 31 | Assist in planning and evaluating learning activities | 3 | 22 |
| 32 | Assist the practitioner to carry out health care activities | 2 | 13 |
| 33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
| 34 | Inform an individual of discharge arrangements | 2 | 13 |
| 35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
| 36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
| 37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
| 38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
| 39 | Care for individuals with naso-gastric tubes | 3 | 20 |
| 40 | The principles of Infection Prevention and Contro | 3 | 30 |
| 41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
| 42 | Contribute to the effectiveness of teams | 3 | 5 |
| 43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
| 44 | Support individuals who are distressed | 3 | 21 |
| 45 | Support individuals undergoing healthcare activities | 3 | 22 |
| 46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
| 47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
| 48 | Assist in the sale of medicines and products | 8 | 50 |
| 49 | Receive Pharmaceutical Stock | 3 | 9 |
| 50 | Prepare aseptic products | 10 | 40 |
| 51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
| 52 | Planning and Monitoring Work | 2 | 8 |
| 53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
| 54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
| 55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
| 56 | Provide agreed support for foot care | 3 | 23 |
| 57 | Contribute to health and safety in health and social care | 4 | 33 |
| 58 | Support independence in the tasks of daily living | 5 | 33 |
| 59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
| 60 | Maintaining quality standards in the health sector | 1 | 8 |
| 61 | Emergency First Aid Skills | 1 | 10 |
| 62 | Assemble prescribed items | 3 | 15 |
| 63 | Support participation in learning and development activities | 3 | 23 |
| 64 | Provide support for sleep | 2 | 13 |
| 65 | Remove wound closure materials | 3 | 24 |
| 66 | Support individuals to eat and drink | 2 | 15 |
| 67 | Undertake agreed pressure area care | 4 | 30 |
| 68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
| 69 | Understand loss and grief in end of life care | 3 | 22 |
| 70 | Understand how to work in end of life care | 3 | 28 |
Learning Outcomes
Upon successful completion of the ProQual Level 2 Award in Healthcare and Social Care Support Skills, learners will have achieved the following learning outcomes:
1. Implement Person-Centred Approaches in Health and Social Care
- Understand the principles of person-centred care and how they apply in healthcare settings.
- Develop skills to promote individual choice, dignity, and independence.
- Learn how to adapt care based on individual needs and preferences.
2. Principles of Safeguarding and Protection in Health and Social Care
- Identify signs and symptoms of abuse and neglect.
- Understand safeguarding policies and legal frameworks.
- Learn the correct procedures for reporting safeguarding concerns.
3. Assist in the Administration of Medication
- Understand the different types of medication and their effects.
- Learn safe medication handling, storage, and administration procedures.
- Recognize potential side effects and adverse reactions.
4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves
- Assist with bathing, dressing, oral hygiene, and grooming.
- Promote dignity and privacy while providing personal care.
- Follow infection control and hygiene best practices.
5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills
- Understand different speech and language disorders.
- Implement communication techniques and assistive tools.
- Support individuals in expressing their needs and feelings.
6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures
- Assist in preparing the operating room for procedures.
- Support the surgical team with equipment and supplies.
- Maintain a sterile environment and follow safety protocols.
7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste
- Identify different types of healthcare waste.
- Follow waste management policies to reduce infection risk.
- Use protective equipment when handling hazardous materials.
8. Assist in the Issuing of Prescribed Items
- Understand the procedures for dispensing prescriptions.
- Ensure accuracy and compliance with regulations.
- Support patients in understanding medication instructions.
9. Assist in the Manufacture and Assembly of Medicinal Products
- Learn safe procedures for preparing medicinal products.
- Follow hygiene and safety guidelines.
- Maintain accurate records and documentation.
10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products
- Organize and prepare pharmaceutical materials.
- Ensure compliance with pharmaceutical regulations.
- Maintain quality control during the preparation process.
11. Support Individuals to Carry Out Their Own Health Care Procedures
- Encourage self-care and independence.
- Assist individuals in following treatment plans.
- Provide emotional and physical support.
12. Provide Support for Therapy Sessions
- Assist therapists with session preparation.
- Support patients in following therapy exercises.
- Monitor progress and provide feedback.
13. Contribute to the Discharge of Individuals to Carers
- Understand discharge planning procedures.
- Communicate care instructions to carers and families.
- Ensure a smooth transition from hospital to home.
14. Paediatric Emergency First Aid
- Learn basic life-saving techniques for children.
- Handle choking, bleeding, and fractures.
- Follow emergency response protocols.
15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Settings
- Understand the importance of communication in healthcare.
- Use effective verbal and non-verbal communication skills.
- Overcome barriers to communication in care settings
Ideal Candidate
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is suitable for individuals who want to build the basic knowledge and confidence required to work in care-related roles. It is particularly beneficial for those who are motivated to develop practical support skills and contribute positively to the wellbeing of others.
- Individuals planning to start a career in healthcare or social care support roles.
- People seeking to gain structured knowledge of care practices and support techniques.
- Those interested in understanding the daily operations of care environments.
- Individuals aiming to improve their ability to assist people with different support needs.
- People who want to develop awareness of professional behavior in care services.
- Individuals looking to build confidence before entering a professional care setting.
- Those who want to learn how to work effectively within a care support team.
- Individuals planning to progress toward advanced healthcare or social care qualifications.
- People interested in supporting the wellbeing and quality of life of others in community or residential care settings.
FAQs for ProQual Level 2 Award in Healthcare and Social Care Support Skills
