In today’s competitive business environment, organisations are striving not only to meet immediate quality standards but also to achieve long-term sustainability and success. The LICQual ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor course is designed for professionals seeking to understand and implement strategic quality management principles that foster sustained success. Based on the ISO 9004:2018 standard, this course provides auditors with the necessary skills to assess, audit, and improve the long-term performance of organisations.
The LICQual ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor course is a specialised training programme that prepares professionals to audit management systems with a focus on long-term strategic performance. The course delves into the core principles of ISO 9004:2018, offering detailed guidance on how to implement and audit processes that contribute to sustained organisational success.
The LICQual ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor course is an essential qualification for professionals involved in quality management, auditing, and organisational improvement. By completing this course, participants will gain the skills necessary to lead audits that drive long-term performance, identify areas for improvement, and help organisations achieve sustainable success.
All About LICQual ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor
Course Overview
ISO 9004:2018 provides comprehensive guidelines for the sustained success of organisations through the effective management of their quality management system (QMS). Unlike ISO 9001, which focuses primarily on the requirements for a QMS, ISO 9004 outlines how an organisation can manage its resources and processes to achieve long-term success. It addresses factors such as leadership, strategy, customer satisfaction, risk management, and continuous improvement, providing a holistic approach to quality management that supports growth and sustainability.
The ISO 9004:2018 standard encourages organisations to go beyond compliance and aim for excellence in all areas of operation. The guidance within this standard is applicable to all types of organisations, regardless of their size or sector, helping them integrate sustainable success factors into their quality management systems.
Study Units
- Introduction to ISO 9004:2018 and Quality Management for Sustained Success
- The Auditing Process and Planning
- Conducting Audits of Quality Management Systems
- Identifying Non-Conformities, Root Cause Analysis, and Corrective Actions
- Reporting Audit Findings and Leading Audits
- Follow-Up Audits, Continuous Improvement, and Ensuring Long-Term Success
To ensure that participants are well-prepared to successfully complete the LICQual ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor course, the following entry requirements apply:
Minimum Age
Participants must be at least 21 years of age at the time of enrolment.
Educational Background
A minimum of a Level 3 qualification (such as A-levels or an equivalent recognised qualification) is required. A background in management, quality assurance, or a related technical field is advantageous, but not mandatory.
Work Experience
Candidates should have a minimum of two years of professional experience in a quality management, auditing, or related role. Experience in managing or auditing quality management systems, or involvement in process improvement activities, is highly beneficial for those wishing to maximise their learning during the course.
Language Proficiency
Since the course is conducted in English, participants must demonstrate adequate proficiency in the English language. Non-native English speakers must have a minimum IELTS score of 5.5 or equivalent to ensure they can fully engage with course materials, discussions, and assessments.
The LICQual ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor course is designed for professionals involved in quality management, auditing, and strategic improvement. This course is ideal for:
- Internal and External Auditors
Professionals responsible for auditing management systems, assessing performance, and ensuring organisations meet quality standards. - Quality Managers and Coordinators
Individuals overseeing and improving quality management systems within their organisations, aiming for long-term success and sustainable growth. - Compliance Officers
Professionals ensuring compliance with international standards and regulatory requirements, focused on achieving continuous improvement in quality systems. - Business Consultants and Trainers
Consultants who advise organisations on quality management strategies, or those who provide training on implementing and improving QMS based on ISO 9004:2018. - Senior Executives and Managers
Leaders and managers responsible for shaping strategic direction, improving leadership practices, and integrating quality management systems with organisational goals. - Professionals Seeking Career Advancement
Individuals looking to develop their auditing expertise and acquire a globally recognised certification that enhances career prospects in quality management and auditing.
This course is particularly beneficial for those looking to elevate their skills in strategic auditing, achieve certification, and make significant contributions to the long-term success of their organisations.
Learning Outcomes
Introduction to ISO 9004:2018 and Quality Management for Sustained Success
- Understand the core principles and guidelines of ISO 9004:2018 and its role in achieving long-term organisational success.
- Learn how to integrate strategic quality management practices into an organisation’s long-term goals and objectives.
- Comprehend the importance of leadership, resource management, and risk management for sustained success.
- Gain knowledge of how ISO 9004:2018 supports continuous improvement and the evolution of management systems to enhance performance.
The Auditing Process and Planning
- Develop a clear understanding of the auditing process, from initial planning to the final report.
- Learn how to plan effective audits by defining objectives, scope, criteria, and selecting audit teams.
- Gain the ability to assess the context and readiness of the organisation for audits, ensuring a thorough evaluation of quality management systems.
- Acquire skills to develop audit schedules, allocate resources, and ensure that audits align with ISO 9004:2018 requirements.
Conducting Audits of Quality Management Systems
- Learn how to perform audits by reviewing documents, interviewing personnel, and observing processes to assess compliance with quality management systems.
- Understand how to evaluate the effectiveness of management practices and the integration of ISO 9004:2018 guidelines in the organisation.
- Develop the ability to manage audit activities, communicate with stakeholders, and ensure audits are carried out efficiently and objectively.
- Understand how to adapt audit approaches based on the size, complexity, and scope of the organisation.
Identifying Non-Conformities, Root Cause Analysis, and Corrective Actions
- Learn how to identify non-conformities during audits and classify their significance based on the organisation’s goals and performance.
- Develop skills to conduct root cause analysis to understand the underlying causes of non-conformities and recommend corrective actions.
- Understand how to propose and evaluate corrective actions that lead to sustainable improvements in the organisation’s management systems.
- Gain practical knowledge in applying quality tools and techniques to resolve issues and prevent recurrence.
Reporting Audit Findings and Leading Audits
- Acquire skills to prepare and present audit reports that clearly communicate findings, recommendations, and corrective actions.
- Learn how to effectively lead audit teams, ensuring smooth communication, effective decision-making, and collaboration.
- Develop the ability to report audit results to senior management and stakeholders, highlighting the impact of findings on long-term success.
- Understand the importance of maintaining objectivity and professionalism while reporting audit findings to foster trust and credibility.
Follow-Up Audits, Continuous Improvement, and Ensuring Long-Term Success
- Understand the importance of follow-up audits to assess the effectiveness of corrective actions and ensure long-term success.
- Learn how to evaluate continuous improvement initiatives within the organisation and their alignment with strategic objectives.
- Develop the ability to track and assess improvements over time, ensuring that the management system adapts to changing needs and challenges.
- Gain insights into how to drive sustainable performance improvements and ensure that organisations maintain their competitive edge.
FAQs LICQual ISO 9004:2018 QM Guidance to Achieve Sustained Success Lead Auditor
