The ICTQual Level 3 Award in First Aid at Work (Annual Refresher) is a concise, award-level qualification designed to help certified first aiders maintain their practical skills and regulatory compliance. Structured into six focused study units, the ICTQual Level 3 Award in First Aid at Work (Annual Refresher) delivers targeted updates on essential first aid procedures, including CPR, casualty assessment, and emergency response techniques. ICTQual Level 3 Award in First Aid at Work (Annual Refresher) ensures that learners remain confident and capable of handling workplace incidents, especially in environments where quick, informed action can make a critical difference.
Unlike full-length first aid certifications, ICTQual Level 3 Award in First Aid at Work (Annual Refresher) is tailored for efficiency—providing a streamlined yet comprehensive review of key competencies. Each unit is designed to reinforce best practices while introducing any updates to first aid protocols, equipment use, or legal requirements. The ICTQual Level 3 Award in First Aid at Work (Annual Refresher) is ideal for professionals in roles such as safety officers, shift supervisors, school staff, and warehouse personnel who are required to renew their first aid knowledge annually. ICTQual Level 3 Award in First Aid at Work (Annual Refresher) also supports employers in meeting Health and Safety Executive (HSE) guidelines and maintaining a safe, compliant workplace.
Delivered in a flexible format, the ICTQual Level 3 Award in First Aid at Work (Annual Refresher) allows learners to complete the course at their own pace while ensuring structured progression through all six units. ICTQual Level 3 Award in First Aid at Work (Annual Refresher) makes it especially suitable for busy professionals who need to balance training with work responsibilities. By completing ICTQual Level 3 Award in First Aid at Work (Annual Refresher), participants demonstrate their continued readiness to respond to emergencies, reduce risk, and support a proactive safety culture. It’s not just a compliance requirement—ICTQual Level 3 Award in First Aid at Work (Annual Refresher) a vital step in sustaining workplace resilience and professional credibility.
All About ICTQual AB Level 1 Award in Basic Life Support (BLS) Training
Course Overview
ICTQual Level 3 Award in First Aid at Work (Annual Refresher) is designed for qualified first aiders who need to renew their practical knowledge and maintain workplace readiness. ICTQual Level 3 Award in First Aid at Work (Annual Refresher) reinforces critical skills in casualty assessment, CPR, wound management, and emergency response, ensuring that learners remain competent and confident in real-world situations. Whether you’re a safety officer, team leader, or designated first aider, this annual update keeps your certification current and your response sharp.
The ICTQual Level 3 Award aligns with UK Health and Safety Executive (HSE) guidelines, making ICTQual Level 3 Award in First Aid at Work (Annual Refresher) ideal for professionals working in offices, factories, schools, warehouses, and other regulated environments. The ICTQual Level 3 Award in First Aid at Work (Annual Refresher) focuses on hands-on practice, scenario-based learning, and updated protocols—especially those related to changes in first aid standards, equipment use, and workplace risk factors.
Delivered through a flexible format, the refresher allows learners to revisit core competencies without repeating the full qualification. It’s a time-efficient way to stay compliant with legal requirements while reinforcing your ability to act quickly and effectively during emergencies. The course also supports organizational safety goals by ensuring that certified first aiders remain up to date and capable.
By completing this refresher, participants demonstrate ongoing commitment to health and safety, reduce response time in critical incidents, and contribute to a safer work environment. It’s more than a renewal—it’s a reaffirmation of your role as a trusted responder.
Certification Routes
As an approved training centre of ICTQual AB, we offer two clear certification pathways for learners who wish to achieve the ICTQual AB Level 6 International Diploma in Supply Chain Management & Logistics. Both routes are designed to accommodate learners with varying levels of experience and provide full support, study materials, and mentoring throughout the programme.
Route 1 – Experienced Professionals
This route is designed for professionals with at least six years of verifiable experience in supply chain management, logistics, procurement, or related fields. Learners can demonstrate their existing knowledge and skills through recognition of prior learning and evidence-based assessments. This pathway allows experienced candidates to achieve the diploma efficiently while meeting ICTQual AB’s high standards.
Route 2 – Fresh Candidates
This route is for fresh candidates or those with limited experience in supply chain or logistics. Learners enrolled under this pathway must complete all 36 structured assignments. Our centre provides comprehensive study materials, guidance, and feedback to ensure learners gain practical knowledge and develop the skills required to successfully achieve the qualification.
Entry requirements for a ICTQual Level 3 Award in First Aid at Work (Annual Refresher) may vary depending on the institution offering the program. However, typical entry requirements for such a course may include:
- Candidates must be at least 18 years old.
- Candidates must hold a current and valid Level 3 Award in First Aid at Work certificate.
- In some cases, the refresher training may be organized by an employer. Employees may need authorization or sponsorship from their employer to attend the course.
- First aid training involves practical, hands-on components, such as performing CPR, managing wounds, and moving individuals into the recovery position. Candidates should be physically capable of performing these tasks.
- Since the course is conducted in English, participants should have a proficient level of English language skills to effectively engage with course materials, participate in discussions, and complete written assignments.
Workplace First Aiders
- Certified first aiders needing annual refresher training
- Employees responsible for emergency response in office or industrial settings
- Staff designated as first aid contacts under HSE guidelines
- Individuals renewing their first aid certification for compliance
- Professionals maintaining readiness for workplace incidents
- Team members supporting health and safety protocols
- Personnel working in high-risk environments like warehouses or factories
- Staff involved in shift-based or remote site operations
- Employees required to update CPR and casualty care skills
- Learners seeking to reinforce practical first aid knowledge
- Individuals aiming to meet legal and insurance requirements
- Professionals committed to workplace safety and preparedness
Health and Safety Officers
- Safety managers overseeing emergency response procedures
- Professionals conducting risk assessments and safety audits
- Staff responsible for training and compliance documentation
- Individuals coordinating first aid coverage across departments
- Officers updating internal safety protocols and emergency plans
- Personnel managing PPE and first aid equipment
- Consultants advising on workplace health and safety standards
- Managers preparing for inspections or regulatory reviews
- Learners enhancing their safety leadership credentials
- Professionals supporting cross-functional safety initiatives
- Staff integrating refresher training into broader HSE programs
- Individuals aiming to maintain high safety performance scores
HR and Training Coordinators
- HR professionals managing employee certifications and compliance
- Learning and development staff scheduling annual refresher sessions
- Coordinators responsible for onboarding and safety training
- Individuals aligning training with organizational safety goals
- Staff supporting CPD and professional development pathways
- Trainers delivering internal first aid workshops
- Professionals ensuring legal and operational readiness
- Managers building a safety-conscious workplace culture
- Learners seeking efficient refresher formats for busy teams
- HR leads preparing for audits and workforce evaluations
- Coordinators integrating refresher training into LMS platforms
- Individuals supporting employee well-being and emergency readiness
School and Education Staff
- Teachers and administrators responsible for student safety
- Staff supervising playgrounds, sports, and field trips
- Individuals managing first aid in classrooms and common areas
- Personnel responding to minor injuries and medical incidents
- School safety officers maintaining first aid coverage
- Educators renewing certification for compliance and duty of care
- Staff preparing for emergency drills and response plans
- Learners supporting child-focused first aid readiness
- Professionals working in early childhood and primary education
- Individuals enhancing their role in safeguarding and welfare
- School leaders promoting a safe learning environment
- Teachers aiming to meet educational health and safety standards
Hospitality and Customer Service Teams
- Hotel and resort staff responsible for guest safety
- Restaurant managers handling public-facing emergencies
- Event coordinators managing crowd safety and incident response
- Frontline staff trained in basic first aid procedures
- Professionals renewing certification for public venue compliance
- Individuals working in high-footfall or high-risk environments
- Learners supporting team readiness during peak operations
- Managers preparing for health inspections and licensing checks
- Staff enhancing customer trust through safety preparedness
- Hospitality teams integrating first aid into service protocols
- Professionals aiming to reduce liability and improve response time
- Employees committed to guest and visitor well-being
Retail and Commercial Workers
- Store managers and supervisors overseeing staff safety
- Employees working in large retail environments or shopping centers
- Personnel handling customer incidents and minor injuries
- Staff responsible for emergency procedures and evacuation plans
- Individuals renewing first aid certification for compliance
- Retail teams preparing for seasonal or high-traffic operations
- Learners supporting team-wide safety initiatives
- Professionals working in logistics, stockrooms, or delivery roles
- Managers integrating refresher training into operational routines
- Employees aiming to meet corporate safety standards
- Staff enhancing their role in customer service and safety
- Individuals committed to maintaining a safe retail environment
Construction and Field-Based Personnel
- Site supervisors managing on-site safety and emergency response
- Workers exposed to physical hazards and high-risk tasks
- Personnel operating machinery or working at height
- Staff responsible for first aid coverage on construction sites
- Individuals renewing certification for regulatory compliance
- Teams preparing for inspections and safety audits
- Learners supporting crew readiness and incident management
- Professionals working in remote or temporary locations
- Contractors integrating first aid into project planning
- Employees aiming to reduce downtime and injury impact
- Staff enhancing their role in field safety leadership
- Individuals committed to proactive risk management
Transport and Logistics Staff
- Drivers and delivery personnel working across urban and rural routes
- Warehouse staff handling heavy goods and equipment
- Logistics coordinators managing emergency response protocols
- Individuals renewing first aid certification for fleet safety
- Professionals supporting compliance with transport regulations
- Staff preparing for roadside or in-transit incidents
- Learners enhancing their role in operational safety
- Employees working in aviation, rail, or maritime sectors
- Managers integrating refresher training into logistics workflows
- Personnel aiming to improve response time and casualty care
- Teams supporting safety across supply chain operations
- Individuals committed to maintaining transport safety standards
Study Units
The ICTQual Level 3 Award in First Aid at Work (Annual Refresher) qualification consists of 6 units total of 6 credits for the completed qualification.
- Basic Life Support (BLS)
- Recovery Position
- Management of Severe Bleeding
- Handling Shock
- Minor Injuries
- Medical Emergencies
Learning Outcomes
Learning Outcomes for the Study Units:
Basic Life Support (BLS)
- CPR Proficiency: Demonstrate competence in performing cardiopulmonary resuscitation (CPR) on adults, children, and infants, including correct hand placement, compression depth, and rate.
- AED Utilization: Understand and effectively use automated external defibrillators (AEDs) in conjunction with CPR, including correct pad placement and following AED prompts.
- Choking Management: Apply appropriate techniques to assist choking victims of different age groups, including back blows and abdominal thrusts, ensuring effective clearance of airway obstruction.
Recovery Position
- Assessment Skills: Assess the condition of an unconscious but breathing casualty to determine the need for placement in the recovery position.
- Correct Positioning: Demonstrate the correct technique for placing a casualty into the recovery position, ensuring airway patency and preventing further harm.
- Monitoring and Reassessment: Understand the importance of continuous monitoring and reassessment of casualties in the recovery position to ensure ongoing safety and responsiveness.
Management of Severe Bleeding
- Identification of Bleeding Types: Differentiate between arterial, venous, and capillary bleeding, and apply appropriate management techniques based on the severity and type of bleeding.
- Control Techniques: Demonstrate proficiency in applying direct pressure, dressings, and tourniquets to control severe bleeding effectively while minimizing the risk of further injury.
- Assessment of Circulatory Status: Assess the casualty’s circulatory status before, during, and after bleeding control interventions to ensure adequate perfusion and circulation.
Handling Shock
- Recognition of Shock Symptoms: Identify signs and symptoms of shock, including changes in skin color, altered mental status, and rapid pulse, to initiate prompt intervention.
- Immediate Management: Implement immediate first aid measures to manage shock, including positioning the casualty correctly, maintaining body temperature, and providing reassurance and emotional support.
- Continuous Monitoring: Monitor the casualty’s vital signs and responsiveness continuously, adjusting interventions as necessary to prevent deterioration and improve outcomes.
Minor Injuries
- Assessment of Minor Injuries: Assess and triage minor injuries such as cuts, grazes, burns, and scalds to determine appropriate first aid interventions.
- Effective Treatment Techniques: Apply correct techniques for cleaning, dressing, and bandaging minor wounds to promote healing and prevent infection.
- Pain Management: Administer appropriate pain relief measures for minor injuries, considering factors such as the severity of pain and the casualty’s medical history.
Medical Emergencies
- Recognition of Medical Emergencies: Identify signs and symptoms of common medical emergencies, including heart attacks, strokes, asthma attacks, and anaphylaxis, to initiate timely intervention.
- First Aid Response: Implement appropriate first aid measures for specific medical emergencies, including administering aspirin for heart attacks, performing the FAST test for strokes, and assisting with inhaler use for asthma attacks.
- Coordination with Emergency Services: Communicate effectively with emergency medical services (EMS) and provide essential information to facilitate timely and appropriate medical care for the casualty.
FAQs ICTQual Level 3 Award in First Aid at Work (Annual Refresher)