The ICTQual Level 2 Award in Equality, Diversity and Human Rights is a foundational qualification designed to promote awareness and understanding of fair treatment, inclusivity, and the protection of human rights in modern society. This course provides learners with the knowledge and skills needed to recognise the importance of equality and diversity in both professional and community settings. It is particularly valuable for individuals working in customer-facing roles, public services, education, healthcare, or any sector where respect for diversity and human rights is essential. By completing this award, learners develop a stronger appreciation of ethical responsibilities and inclusive practices in the workplace.
This Level 2 Award explores the principles of equality, diversity, and human rights, giving learners practical insights into how these concepts are applied in real-life situations. It covers key legislation, workplace responsibilities, and the importance of respecting cultural, social, and individual differences. Through this qualification, learners gain the ability to identify discrimination, understand how to challenge unfair practices, and support positive behaviours that foster inclusivity. The course also highlights the role of human rights in shaping policies and practices within organisations. By completing this course, learners not only improve their employability but also contribute to building fairer and more inclusive workplaces and communities.
The ICTQual Level 2 Award in Equality, Diversity and Human Rights is an accessible qualification that adds real value to both personal and professional growth. Delivered to UK professional standards, it ensures learners gain practical knowledge that can be applied in daily life and work. By undertaking this course, learners not only meet compliance and ethical expectations but also become advocates for fairness, respect, and inclusivity in their communities and workplaces. Learners who complete this qualification can progress to higher-level awards and diplomas in leadership, management, health and social care, or public service sectors. The knowledge gained also supports career advancement in roles that require strong ethical awareness and commitment to diversity and equality.
All About ICTQual Level 2 Award in Equality, Diversity and Human Rights
Course Overview
The ICTQual Level 2 Award in Equality, Diversity and Human Rights is designed to give learners a strong understanding of the principles of fairness, respect, and inclusion in modern society. This qualification introduces the key concepts of equality and diversity while exploring how human rights shape ethical and professional responsibilities.
Learners will gain insight into relevant legislation, workplace responsibilities, and the importance of challenging discrimination. The course highlights practical ways to promote inclusive behaviours and build environments that respect cultural and individual differences.
Suitable for those working in customer service, healthcare, education, public services, or voluntary roles, this qualification helps participants strengthen their professional skills while contributing to more inclusive communities and workplaces. It also provides an excellent foundation for progression into further studies in leadership, social care, or public service.
Study Units
- Core Principles of Equality and Human Rights
- Recognising and Addressing Unconscious Bias
- Legal Responsibilities in Equality and Diversity
- The Impact of Discrimination and Harassment
- Strategies for Creating Inclusive Environments
To enrol on the ICTQual Level 2 Award in Equality, Diversity and Human Rights and to ensure learners are prepared for successful completion, the following requirements apply:
- Minimum Age: Applicants must be at least 16 years of age.
- Educational Background: No formal qualifications are required, although basic literacy and numeracy skills will support learning.
- Work Experience: Previous work experience is not necessary, making this course suitable for beginners and individuals seeking personal or professional development.
- Language Proficiency: Learners should have a good understanding of the English language to engage with course materials, complete written tasks, and participate in discussions.
This qualification is designed for individuals who want to develop a deeper understanding of equality, diversity, and human rights in both professional and personal contexts. It is particularly relevant for those working in roles where inclusivity, fairness, and respect are essential.
This course is suitable for:
- Individuals starting their careers who want to build ethical awareness and inclusivity skills
- Employees in education, healthcare, customer service, or public services
- Volunteers and community workers supporting diverse groups of people
- Professionals seeking to strengthen compliance with equality and human rights standards
- Individuals wishing to enhance their personal development by understanding fairness and social responsibility
- Learners planning to progress towards higher-level qualifications in leadership, social care, or public service sectors
By completing this award, learners will be better equipped to promote inclusivity, challenge discrimination, and support respectful and fair practices in their workplace and community.
Learning Outcomes
Core Principles of Equality and Human Rights
- Understand the fundamental principles of equality, diversity, and inclusion
- Recognise the importance of human rights in professional and community settings
- Apply core values of fairness, respect, and dignity in everyday situations
Recognising and Addressing Unconscious Bias
- Identify different types of unconscious bias and their impact on decision-making
- Develop strategies to reduce bias in workplace and social environments
- Promote objective and inclusive behaviours in professional practice
Legal Responsibilities in Equality and Diversity
- Understand key legislation relating to equality, diversity, and human rights
- Recognise employer and employee responsibilities under the law
- Apply legal principles to promote fairness and compliance in the workplace
The Impact of Discrimination and Harassment
- Identify different forms of discrimination and harassment
- Understand the personal, social, and professional consequences of unfair treatment
- Respond appropriately to incidents of discrimination in line with policies and procedures
Strategies for Creating Inclusive Environments
- Develop practical approaches to fostering inclusivity in the workplace and community
- Promote positive behaviours that value diversity and cultural differences
- Support the creation of respectful, safe, and inclusive environments for all
FAQs ICTQual Level 2 Award in Equality, Diversity and Human Rights